Psychosocial Navigator

An Industry Defining Company

Karoo is a venture-backed startup on a mission to transform cardiovascular care. Our platform is designed to empower large provider groups and health systems to succeed in value-based care contracts with payers by improving patient outcomes and reducing cost of care through better coordination, analytics, and disease management. We are currently live in multiple VBC contracts across more than ten states with significant growth plans for 2026 and beyond. While our initial focus is cardiology, we are building a scalable operating system for managing complex conditions across the healthcare spectrum.

This is a rare opportunity to join a mission-driven founding team at a pivotal stage and help define the future of healthcare technology, with the power to improve the lives of patients with cardiovascular disease, the number one cause of death in America today.

The Role

We are seeking a compassionate and skilled Licensed Clinical Social Worker/Medical Social Worker to join our team. This position involves providing comprehensive psychosocial assessments, counseling services, and care coordination for patients and their families within a virtual medical setting. The ideal candidate will have experience in healthcare environments and a strong commitment to patient-centered care. Experience in Cardiology preferred. An Arizona license and availability to work standard business hours (9 AM - 5 PM) in Pacific Time are required.

Responsibilities

Clinical Services

• Conduct comprehensive psychosocial assessments to identify patient and family needs
• Develop and implement treatment plans in collaboration with interdisciplinary teams
• Conduct discharge planning and coordinate community resources

Care Coordination

• Collaborate with physicians, nurses, and other healthcare professionals to ensure holistic patient care
• Coordinate referrals to community resources, support services, and specialty care
• Facilitate communication between patients, families, and medical teams
• Participate in interdisciplinary team meetings and case conferences

Patient and Family Support

• Provide emotional support and counseling to patients facing medical diagnoses
• Educate patients and families about medical conditions, treatment options, and coping strategies
• Assist with advance directive planning and end-of-life care discussions

Documentation and Compliance

• Maintain accurate and timely clinical documentation in proprietary technology and/or electronic health records
• Ensure compliance with HIPAA, state regulations, and hospital policies
• Complete required assessments within established timeframes

Qualifications

Education and Licensure

• Master's degree in Social Work (MSW) from a CSWE-accredited program
• Current Arizona state licensure as a Licensed Clinical Social Worker (LCSW) or equivalent
• Valid state professional license in good standing

Experience

• Minimum two years of clinical social work experience preferred
• Experience in healthcare/medical settings strongly preferred
• Knowledge of medical terminology and healthcare systems
• Experience with electronic health record systems

Skills and Competencies

• Strong assessment and clinical intervention skills
• Excellent verbal and written communication abilities
• Knowledge of community resources and referral processes
• Cultural competency and sensitivity to diverse populations
• Ability to work effectively in fast-paced, high-stress environments
• Availability to work standard business hours (9 AM - 5 PM) in Pacific Time

Preferred Qualifications

• Previous experience in healthcare settings with a focus on Cardiology

Why Join Us

• Competitive salary
• Fully-remote work environment available
• Full benefits package
• A collaborative and transparent company culture that values creativity and ownership

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