Full-Time

Sr. Director of Experience Design

Digital Service

Posted on 1/11/2025

Verizon Communications

Verizon Communications

10,001+ employees

Telecommunications services including wireless and broadband

Enterprise Software
Consumer Goods

Compensation Overview

$184k - $342kAnnually

+ Incentive-based compensation

Senior, Expert

Berkeley Heights, NJ, USA + 1 more

More locations: New York, NY, USA

Hybrid role with a minimum of eight assigned office days per month.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Product Management
Marketing
Product Design

You match the following Verizon Communications's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree or equivalent work experience.
  • 10+ years in related discipline
  • Experience leading a team.
Responsibilities
  • Drive ideas from conception through execution and evaluation.
  • Work closely with a collaborative team of product designers, user researchers, product managers, marketers, technologists, and business leaders.
  • Mentor, elevate, and grow the skills of designers and design managers on your team.
  • Drive the overall user experience strategy for brand-defining experiences across a range of consumer-facing products.
  • Build teams of future leaders by recruiting, hiring, growing, and retaining talented designers.
  • Provide design vision and expertise in senior stakeholder meetings.
  • Facilitate and inspire creative concepting.
  • Plan and facilitate team activities to identify appropriate design problems, solutions, and opportunities.
  • Plan and facilitate iteration and critique to improve solution quality and support user, business and technical requirements.
  • Identify activities and communications necessary to deliver digital product strategy ideas to a partner.
Desired Qualifications
  • Bachelor’s or Master’s degree in Design.
  • Experience leading design within a multi-channel brand ecosystem.
  • Experience managing design managers and leading a team of 20+ designers.
  • Portfolio of professional work with Fortune 100 companies.
  • Contributed to multiple design programs or shipped products with a large user base.
  • Contributed to product management, measurement and/or technology decisions in Agile workflow.
  • Case studies that showcase your experience with service design, information architecture, user interface design and account management experiences.
Verizon Communications

Verizon Communications

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Verizon Communications provides a variety of telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. The company serves individual consumers, small and medium-sized businesses, and large enterprises through subscription-based plans that allow customers to select options that suit their needs. Verizon is recognized for its reliable network coverage and advanced technology, including the latest 5G services that enhance internet speed and connectivity. Unlike many competitors, Verizon focuses on personalized customer experiences through programs like "myPlan," which tailors deals to individual preferences. The company's goal is to maintain its leadership in the telecommunications market by continuously expanding its service offerings and ensuring high levels of customer satisfaction.

Company Stage

IPO

Total Funding

$11.9M

Headquarters

New York City, New York

Founded

1983

Simplify Jobs

Simplify's Take

What believers are saying

  • Verizon's 5G deployment across 35 U.S. Air Force bases boosts its government sector presence.
  • Collaboration with Knightscope opens new markets in public safety technologies.
  • Increased demand for 5G services positions Verizon for growth in telecommunications.

What critics are saying

  • Competition from Telenor IoT may erode Verizon's enterprise market share.
  • Challenges in AI integration with Nvidia could delay new service rollouts.
  • Resource strain from military contracts may impact Verizon's consumer service quality.

What makes Verizon Communications unique

  • Verizon's extensive 5G network sets it apart in the telecommunications industry.
  • Partnerships with Nvidia enhance Verizon's AI capabilities on its 5G network.
  • Verizon's 'myPlan' program offers personalized and flexible service plans to customers.

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Benefits

Hybrid Work Options

401(k) Company Match

Paid Vacation

Parental Leave

Adoption Assistance

Tuition Reimbursement

INACTIVE