Full-Time
Sales Development Representative
US, Remote
Confirmed live in the last 24 hours
Level AI
51-200 employees
Enhances customer experience through intelligent automation
Entry, Junior
Remote in USA
- 1+ year(s) of work experience in Enterprise SaaS Sales/Business Development
- Excellent skills in prospecting, cold calling, and emailing, with a knack for crafting compelling messages
- Keen interest in AI and the enterprise sales process, staying up-to-date with industry trends
- Good interpersonal skills and the ability to collaborate with internal stakeholders as well as end customers to drive success
- Thrive on helping customers solve their problems, providing them with a solution that will meet their needs
- Conduct rigorous research on companies and identify potential customers
- Pitch our company and solution to prospects, showcasing our unique value proposition
- Develop compelling emails and campaigns to capture the attention of prospects and drive engagement
- Establish exciting new opportunities and meetings with prospective customers
- Utilize targeted cold-calling and emailing to create significant outreach and generate qualified leads
- Use data-driven solutions to track your results and constantly refine your approach to achieve optimal outcomes
Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.
Company Stage
Series C
Total Funding
$72.4M
Headquarters
Mountain View, California
Founded
2018
6 month growth
↑ 12%1 year growth
↑ 16%2 year growth
↑ 72%
Simplify's Take
What believers are saying
- The recent $20M Series B funding round led by Battery Ventures indicates strong investor confidence and provides ample resources for growth and innovation.
- New features like agent screen monitoring and recording demonstrate Level AI's responsiveness to customer needs and market demands.
- The addition of high-profile clients like OpenTable and Toast showcases the platform's effectiveness and growing market penetration.
What critics are saying
- The competitive landscape in intelligent automation and BPO is intense, requiring Level AI to continuously innovate to maintain its edge.
- Dependence on venture capital funding could pose financial risks if future funding rounds do not materialize as expected.
What makes Level AI unique
- Level AI's focus on eliminating data silos and integrating call center data sets it apart from competitors who may not offer such comprehensive data integration.
- The introduction of AgentGPT highlights Level AI's commitment to leveraging generative AI for enhancing customer service, a step ahead of traditional automation solutions.
- Their subscription-based model ensures a steady revenue stream, allowing continuous innovation and customer support.
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