Position Highlights

• ·Location: Remote, must be based in the United States
• ·Salary Range: $85,000-$115,000 plus benefits
• ·Position Type: Grant funded, limited-term opportunity
• ·Position End Date: June 30, 2025 

Overview

• The Business Analyst will support the development and delivery of technical projects that improve the use of public health data to inform decision making. Working within Tacoma-Pierce County Health Department, Admin Division, Business Technology Team,the Business Analyst will collaborate across technical and non-technical teams to gather requirements, assure that requirements are correctly understood by staff, assure user training, and change management, and facilitate alignment towards the planning and implementation of a public health data systems project.


• The Business Analyst’s work will include the development of a comprehensive informatics strategic plan that will combine strong infrastructure and effective data solutions helping the Department to harness the full potential of available data resources.  This will outline optimization of business workflows, outlining collaborative platforms, communication tools, and project management systems that facilitate information exchange, data interoperability and coordination across departments and with stakeholders.  In addition, an indexed and searchable data catalog, inventory of relevant infrastructure and Department projects will be included.


• The Business Analyst will be hired by the CDC Foundation and assigned to the Tacoma-Pierce County Health Department, Admin Division, Business Technology Team. This position is eligible for a fully remote work arrangement for U.S. based candidates.

Responsibilities

• Lead or participate in requirements gathering/JAD sessions, working closely with Project or Product Manager(s), developers, subject matter experts, vendors, and users.
• Define and document requirements, use cases, and assure these are correctly understood by developers.
• Develop comprehensive test cases at the application and multi-application levels.
• Work with user community, technical teams, and vendors to meet implementation timeline.
• Conduct and direct end-user testing responsibilities.
• May perform data quality assurance; troubleshooting application and/or interfaces as problems arise and report issues.
• Facilitate business/functional requirement review, approval, and sign-off sessions.
• Document business practices and workflows, identify opportunities for quality improvements, support process improvement, discover issues and deliver improved value.
• Prioritize initiatives based on business needs and requirements.
• Effectively communicating insights and plans to cross-functional team members and management.
• Ensure solutions meet business needs and requirements. Monitor service level agreements.
• Collaborate with public health agency programs and technical teams to strategize and recommend high-quality, user-friendly technologies that improve access to data for decision making.
• Work to understand public health agency needs and processes. Collaborate with the public health agency technical team to create a shared vision for how to best prioritize and address the most critical challenges.
• Build solid relationships with partners to understand users’ needs, program goals, and the program’s policies and operational constraints so that you can develop products that are valuable, usable and feasible.

Qualifications

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• Minimum of 7 years of related experience as a business analyst, project, or implementation manager.
• Experience writing Use Cases to document requirements.
• Experience collaborating with a multi-disciplinary team to translate user and technical requirements and lead the team through smooth and continuous delivery.
• Knowledge and experience with project management methodologies, quality improvement principles, and processes.
• Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out.
• Experience using data to make decisions, gathering data insights by design to improve outcomes.
• Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints.
• Strong understanding of technical concepts and legacy systems.
• Knowledge of user experience design and user research principles and concepts.
• Ability to communicate and articulate problems and resolutions to technical and non-technical teams.
• Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners.
• Experience working in a virtual environment with remote partners and teams.
• Proficiency in Microsoft Office.

Special Notes

• This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming.