Full-Time

Senior Claims Specialist

Posted on 12/20/2024

Markel

Markel

1,001-5,000 employees

Specialty insurance and reinsurance provider

Fintech
Financial Services

Compensation Overview

$83.6k - $110.8kAnnually

+ 25% Bonus Potential

Senior

No H1B Sponsorship

Houston, TX, USA + 9 more

More locations: Tampa, FL, USA | Shrewsbury, NJ, USA | Canoga Park, Los Angeles, CA, USA | Plano, TX, USA | Richmond, VA, USA | Chicago, IL, USA | Alpharetta, GA, USA | Henderson, NV, USA | New York, NY, USA

Hybrid working schedule of 3 days in the office and 2 days remote.

Category
Legal
Risk & Compliance
Legal & Compliance
Required Skills
Customer Service
Requirements
  • Bachelor’s degree or equivalent work experience
  • JD preferred
  • Must have or be eligible to receive claims adjuster license.
  • Participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.)
  • Minimum of 5 years of claims handling experience or equivalent combination of education and experience
  • Successful completion of 3 years as a Claims Examiner
  • Excellent written and oral communication skills
  • Strong analytical and problem solving skills
  • Strong organization and time management skills
  • Ability to work autonomously in a fast paced environment
  • Experience in negotiation, mediations and monitoring trials
  • Ability to influence claims stakeholders and to effectively direct claims strategy
  • Strong litigation management skills are required including the ability to provide direction and guidance to defense attorneys and other experts while controlling expenses.
  • Ability to deliver outstanding customer service
  • Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
  • Knowledge of tort and contract law
  • Strong desire for continuous improvement
  • US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Responsibilities
  • Confirms coverage of claims by reviewing policies and documents submitted in support of claims
  • Analyzes coverage and communicates coverage positions
  • Prepares coverage position letters on matters (without assistance of outside coverage counsel) and refers suspicious losses to SIU and assist in the investigation and settling of claim.
  • Conducts, coordinates, and directs investigation into loss facts and extent of damages
  • Directs and monitors assignments to experts and outside counsel
  • Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
  • Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
  • Negotiates and settles claims typically in litigation within authority.
  • Presents at roundtables to senior claims leaders and underwriters on cases going to trial and provides advice/insight on others claims going to trial
  • Participates in special projects having an impact on the business. May be assigned project lead for larger projects
  • Represents Markel at mediations, trials, and conferences
  • Pulls and analyses loss information for business stakeholders and presents information during meetings with underwriters and/or insureds
  • Serves as a technical resource to underwriting and assists with drafting policy wording.
  • Assists in training of new hires and provides assistance, guidance, and coaching to others within claims department.
  • Provides input into maintenance of claims guidelines and best practice procedures

Markel provides specialty insurance, reinsurance, and investment services, focusing on hard-to-place risks in niche markets. Their products include coverage for agricultural and equine risks, reinsurance for large enterprises like oil rigs, event cancellation insurance, inland marine coverage for fine art, environmental pollution, and insurance for recreational vehicles such as yachts and motorcycles. Markel's approach emphasizes understanding customer needs and delivering quality service, while fostering a workplace culture that encourages personal growth and teamwork. Unlike many competitors, Markel prioritizes flexibility and spontaneity in its operations, aiming to continuously improve and innovate. The company's goal is to lead in its industry by providing tailored insurance solutions and maintaining a commitment to integrity and excellence.

Company Stage

IPO

Total Funding

N/A

Headquarters

Glen Allen, Virginia

Founded

1930

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for cyber insurance presents expansion opportunities for Markel's specialty offerings.
  • ESG investing trends align with Markel's expertise in environmental liability coverage.
  • Expansion in Asia's art market boosts demand for Markel's inland marine coverage.

What critics are saying

  • Increased competition in specialty insurance could impact Markel's market share.
  • Rising natural disasters may lead to higher claims and underwriting losses.
  • Regulatory changes post-Brexit could affect Markel's reinsurance and tax insurance operations.

What makes Markel unique

  • Markel specializes in niche markets like agricultural, equine, and environmental pollution insurance.
  • The company offers unique coverage for hard-to-place risks, such as inland marine and yachts.
  • Markel's investment in Certa enhances its tax and contingent risk insurance offerings.

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