Senior Associate
Business Operations
Confirmed live in the last 24 hours
Buffalo, NY, USA • New York, NY, USA
Experience Level
Desired Skills
Operations Research
  • Making a big impact with a Forbes Top Startup Employer
  • Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)
  • Solving problems in a huge market ($2T market size)
  • Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc
  • Creative problem-solver: No challenge is too complex, no issue is too hard, and “no” is not an acceptable answer
  • Data-driven: You're extremely analytical and live in data. At the same time, you're confident enough to make decisions when the data is limited
  • Tenacious: You're a hustler at heart and you thrive under pressure
  • Super organized: You balance a packed schedule, an endless to-do list, can manage a team, and never let anything drop
  • Strong communicator: Able to drive alignment and communicate effectively to different audiences
  • Bachelor's Degree in engineering, statistics, computer science or related
  • 3-4 years of experience in either management consulting, business operations, operations research, or manufacturing/operations engineering
  • Develop insights and recommendations to drive stronger conversion and retention through the mobile app by analyzing call volumes, text volumes, and other sales and service agent activities
  • Identify opportunities to automate manual processes and optimize our operational efficiency
  • Share your insights with product managers to inform product features and strategies that will drive more activity through our automated native app and reduce manual intervention
  • Define key metrics for operational excellence including customer attributes to inform call priority, agent effectiveness, etc
  • Partner with operations, product managers, data analysts, carrier partners, and other key business stakeholders

201-500 employees

App to compare and buy car insurance
Company Overview
Jerry's mission is to save you time and money on car expenses.
  • 401K / Retirement Plan
  • Performance Bonus
  • Dental Insurance
  • Health & Wellness Package
  • Paid Time Off
Company Core Values
  • Customer Focus: We exist to make customers happy by saving them time and money.
  • Passion for Excellence: We want to be proud of working on this team and proud of the experience we deliver to our customers.
  • Ownership: We care because we feel personally invested and sense of personal responsibility.
  • Sense of Urgency: We have big ambitions and we value people who operate with a sense of urgency so we can achieve those ambitions.
  • Transparency: We believe that transparency builds trust and trust helps us work faster and more effectively together.