Director – Quality Engineering

A Day in Your Life at MKS:

The Technical Director of Quality plays a critical role in developing and driving the strategy for quality excellence and operational performance.  This leadership position requires a strong ability to collaborate across cross-functional teams to achieve business objectives and foster a culture of continuous improvement.  Leveraging deep expertise in quality assurance, process optimization, and complex assembly manufacturing, you will develop and implement strategic quality objectives to enhance product quality, reliability, compliance and efficiency.  This is an onsite role based at our Wilmington Ma facility.  

You Will Make an Impact By:

• Providing leadership to the quality organization to help drive a proactive approach with improvements within design, manufacturing, and customers.  Leading monthly management reviews for the leadership team to help drive continuous product improvement with the cross functional teams.

• Analyzing customer returns and failure rate data in depth and trend Quality Metrics. Also, reviewing repair data for accuracy, determining root cause and CAPA (corrective and preventive actions) with a focus on systemic improvements. You will accomplish this by collaborating with Operations and Engineering, as needed, to determine root cause and in-process failures

• Expanding and improving on existing processes and creating robust methods across multiple sites

• Identifying and further developing KPI’s (key performance indicators) within the business to help drive towards Operational Excellence with a proactive approach to addressing issues before they reach out customers

• Further enhancing the organization through the use and implementation of various tools such quality plans, process flows, FMEA (failure mode and effects analysis), DOE (design of experiments)

• Driving and promoting a culture of quality within the organization

• Owning the Quality Management System, managing the Internal Quality System Audit Program, and conducting Quality System Management Reviews

• Developing and mentoring team members to support our focus on scalable growth, competitive success, breakthrough innovation and accountability.

Skills You Bring:

• A Bachelor’s degree in Engineering, Physics, or applicable technical degree (MS and or MBA preferred)

• 12+ years of total applicable experience, including quality engineering and related disciplines, or an equivalent combination of experience and advanced degree(s)

• ​An understanding of advanced Electronic systems and a competency of the functionality/purpose of electronic components.

• Effective and thorough knowledge of quality improvement tools, including:

  • Design quality tools, including D/PFMEA, DFX, Poke-yoke, New Product Introduction

  • Statistical decision-making methods including process capability analysis and DoE

  • Problem solving tools (8D, K-T). 

  • Knowledgeable of ISO 9001-2015 and ISO 14001. 

• Strong analytical and technical abilities (a problem-solver).

• Experience with data analytics (we use Power BI) and ideally, the use of AI to analyze Issues.

• Excellent verbal and written communication skills to interact with customers and management and a change agent approach with strong functional team building abilities

Preferred:

• Experience in the Semiconductor Industry is a plus

• Experience with working with large OEM organizations, particularly in the semiconductor industry a strong plus

Physical Demands and Working Conditions:

• Self-management of activities such as sitting, standing, or typing for extended periods of time.

• Regularly requires good manual dexterity and coordination.

• Regularly requires manual dexterity and coordination of objects below, at and above shoulder level.

• Must be able to exchange accurate information

• Operates in a professional office and clean room laboratory/manufacturing environment.

• Constantly operates a computer and other office productivity machinery

• Ability to observe documents and details at close range (within a few feet of the observer).

• Dedication to safety to mitigate hazards, including handling mechanical and electrical hardware, high voltage, gas, water, and heat.

• Noise level in the work environment is usually average without loud impact noise.

We are interested in a qualified candidate who is eligible to work in the United States. However, we will not be sponsoring work visas for this position, at this time.

MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details.  

Compensation and Benefits:
Salary Pay Range: $168,300 to $280,500 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.   At MKS, it is not typical for an individual to be hired at or near the top of the range for the role.

Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable]. 

Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.]. 

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected].

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role