Director – Brand and Communications @ Pager

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Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America.

We believe that healthcare should work for everyone. We believe that it’s too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable.

About the Role:

Pager Health is seeking a Marketing Director, Brand and Communications to lead the strategy and execution of our brand identity, messaging, and communications across all channels. This role will ensure a consistent and compelling brand narrative that drives awareness, preference, and demand for Pager Health’s solutions.

The ideal candidate is a brand narrative architect, marketing creative technologist, and B2B communication strategist with a growth mindset. You will be responsible for elevating the brand voice and visuals, creating and managing impactful content, and overseeing communications to position Pager Health as a market leader. This role is both strategic and hands-on, working closely with cross-functional teams in product, growth, engineering, and sales.

RESPONSIBILITIES:

Own and manage the Pager Health brand, including narrative, messaging, and visuals across the customer journey.

Lead the evolution of brand positioning, value propositions, and communications strategy.

Develop and execute a comprehensive content strategy, including thought leadership, marketing assets, and presentations.

Oversee corporate communications, including press releases, media relations, and reputation management.

Create and manage critical market-facing assets, including white papers, case studies, pitch decks, solution sheets, FAQs, and more.

Ensure all brand and communication initiatives align with business objectives and drive measurable outcomes.

Oversee brand project management to ensure timely and successful delivery.

Manage, guide, and mentor a small team of brand and communications specialists.

QUALIFICATIONS:

Experience: 5+ years in brand and communications marketing within B2B healthcare, health-tech, or AI-enabled services.

Strategic Planning: Demonstrated ability to design and implement brand and communications strategies that align with business goals.

Content & Digital: Proven track record in digital content creation, social media, advertising operations, and web copy.

Public Relations: Experience developing media strategies, writing press releases, and building journalist relationships.

Brand Development: Hands-on experience with brand architecture, messaging, and visual design.

Team Leadership: Ability to manage and mentor high-performing marketing teams.

Project Management: Strong skills in managing deadlines, budgets, and resources.

SKILLS:

Superior written and verbal communication skills.

Copywriting and editing expertise.

Analytical and data-driven mindset to inform strategy.

Expert use of graphic design tools including Adobe suite, Figma, Canva

Strong visual storytelling abilities for presentations and pitch decks to connect with target audiences across the buyer group journey

Experience and comfort working upstream, cross stream and downstream in the organization.

For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $150,000- 170,00. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits.

At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.

You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives.

At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to [email protected].

Pager Health is committed to protecting the privacy and security of your personal information

Director – Brand and Communications

Pager

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