Full-Time

Manager – Digital Channel

Updated on 3/14/2025

Apple

Apple

10,001+ employees

Designs and sells consumer electronics and software

No salary listed

Senior, Expert

Toronto, ON, Canada

Category
Customer Success Management
Sales & Account Management
Requirements
  • 8+ years of proven experience in a role focused on consumer-facing eCommerce
  • Proven track record managing people, building a vision, setting goals, and providing mentoring and motivation
  • Demonstrated success balancing the delivery of short-term sales goals while creating sustainable growth strategies for customers and partners
  • Proven experience implementing sales models and working within the eCommerce funnel to drive sales growth
  • Experience delivering successful end-to-end digital programs, from concept to execution, to reporting and optimization
  • Stellar analytical ability with capability to transform online CX data into actionable insights, and demonstrated experience using critical metrics and website analytics to impact digital business
Responsibilities
  • Responsible for the Canadian digital sales strategy; design and implement annual and quarterly plans that promote Apple’s end-to-end online customer journey and commercial growth for Apple products sold by our channel partners
  • Demonstrate a consultative approach to uncover new business opportunities for eCommerce growth
  • Develop strong relationships with resellers' executive teams and internal leadership
  • Build and implement quarterly demand generation activities and sales initiatives
  • Partner cross-functionally within Apple and with resellers to implement these activities with excellence
  • Analyze market trends, partner capabilities, performance metrics and complex digital business data
  • Draw conclusions and make actionable recommendations to improve the online customer experience and drive online growth
  • Partner with the WW Digital Channel Team and regional cross-functional teams (Ops, Marketing, Finance) to customize and implement global digital playbooks for the region
  • Work on special projects related to strategy development for digital channels
Desired Qualifications
  • Ability to inspire, influence and collaborate across a wide range of internal and external partners across a variety of functions and organizational levels
  • Strong leadership, mentorship and team development skills
  • Innovative thinking to approach challenges from multiple angles
  • Excellent written, presentation and oral communication skills
  • Bachelor's degree. MBA preferred

Apple Inc. designs and sells a variety of technology products and services, including iPhones, iPads, Mac computers, Apple Watches, and Apple TVs. The company also offers services like the App Store, Apple Music, iCloud, and Apple Pay. Apple's products work together seamlessly, providing users with a cohesive experience across devices. This integration is a key differentiator from competitors, as it allows for easy interaction between hardware and software. Apple's goal is to enhance user experience through continuous innovation while expanding its services to create a steady revenue stream. Additionally, initiatives like the Apple Card and trade-in program aim to build customer loyalty and promote sustainability.

Company Size

10,001+

Company Stage

IPO

Headquarters

Cupertino, California

Founded

1976

Simplify Jobs

Simplify's Take

What believers are saying

  • Collaboration with Metallica could boost Apple Vision Pro sales and interest.
  • AirPods with cameras may position Apple as a leader in wearable tech.
  • Under-display Face ID on iPad Pro could set a new tablet market standard.

What critics are saying

  • Potential EU fines for breaching Digital Markets Act could impact European operations.
  • Smart home hub delays due to Siri issues may hinder market competitiveness.
  • AirPods with cameras could raise privacy concerns, affecting sales and reputation.

What makes Apple unique

  • Apple's seamless integration of hardware and software enhances user experience across devices.
  • The Apple Card offers unique financial incentives, boosting customer loyalty and engagement.
  • Apple's spatial computing innovations provide immersive experiences without physical controllers.

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Benefits

Health Insurance

Dental Insurance

401(k) Retirement Plan

401(k) Company Match

Tuition Reimbursement

Performance Bonus

Relocation Assistance

Employee Stock Purchase Plan

Company News

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