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Support Engineer
Deployments
Posted on 4/14/2022
INACTIVE
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
AWS
Docker
JavaScript
Linux/Unix
Microsoft Azure
SQL
Kubernetes
Requirements
  • 2-4 years of experience providing technical support to engineers, preferably for a B2B product
  • Ability to lead troubleshooting calls and interact with customers live to inspect secure networks
  • Familiarity with containerized applications, Docker and/or Kubernetes
  • A solid understanding of networking principles including TCP/IP, DNS, SSL
  • Strong CLI chops, you know your way around Linux and how track down obscure commands
  • Familiarity with at least one major cloud provider, I.E. AWS, Azure, or GC
  • Strong written and in-person communications
  • Foundational JavaScript and SQL knowledge
  • Bonus points for familiarity with API and Identity authentication methods like OAuth 2.0, Okta, SAML; and familiarity with Docker
Retool

51-200 employees

Internal tooling software
Company Overview
Retool's mission is to create the future of internal software by making software development for engineers simpler and more accessible.
Benefits
  • Competitive healthcare, dental and vision benefits.
  • Breakfast, lunch and dinner at our San Francisco and New York offices.
  • $1,200 annual stipend for anything learning-related (books, conferences, classes, etc.).
  • $1,000 work-from-home-setup stipend.
  • Take the time you need to recharge!
  • Family planning support and paid parental leave.
  • Enrollment and matching up to an effective rate of 4%.
  • Mental health and wellness benefits