About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United States

Overview

We’re looking for a Senior Manager to support a team of GitHub’s technical writers working on developer-focused content for GitHub Docs (docs.github.com). 

In this role, you’ll report to the Director of Docs. The Senior Manager will support technical writers as they execute our content strategy for experienced developers and create effective technical product documentation to meet top developer needs. You’ll help your team nimbly prioritize, plan, deliver, and measure the impact of content and improvements to GitHub Docs, resolving blockers as they arise. You’ll translate company strategy and goals to ICs, helping your team understand and effectively navigate processes and collaboration across GitHub.

You’ll coach your team to growth and success, while partnering with other Docs team managers in leading and contributing to process and content improvements for the Docs team. You’ll be successful if you are curious, eager to try new ideas, test hypotheses, and continually grow and learn, and if you’re an adept collaborator, ready to give and receive meaningful feedback on strategy, substance, and style. Ideally, you have experience and interest in content that solves user problems and enables developers of all kinds to do their best work. 

The Docs team is highly distributed and we embrace an environment of asynchronous communication. You’ll need strong written communication skills and the ability to build working relationships with people in locations around the globe. 

Responsibilities

Team Leadership

• Recruit, develop, and retain a high-performing team of technical writers, supporting their career growth through regular feedback and development opportunities.

• Coach team members to deliver impactful content aligned with GitHub’s developer-focused content strategy and developers’ needs

• Foster a supportive, inclusive team environment that encourages collaboration and innovation.

• Proactively identify and resolve team blockers, ensuring smooth workflows and creating an environment that empowers team members to execute their responsibilities effectively and efficiently.

Strategic Alignment

• Translate GitHub’s business goals into actionable content strategies for the Docs team.

• Partner with cross-functional teams deliver projects that support broader product and business objectives.

• Assess and communicate the impact of content based on user feedback, engagement metrics, and research.

Cross-functional Collaboration

• Enable effective partnerships with stakeholders across GitHub.

• Represent the Docs team in strategic discussions.

Customer-focused content

• Coach team members to deliver impactful content aligned with GitHub’s developer-focused content strategy and what customers need from content

• Support your team’s understanding of developers, their content needs, and our strategy for effective developer-focused content

• Advocate for user-centered documentation practice

Qualifications

Required qualifications

• 7+ years experience in writing, content design, content strategy, UX design, information technology (IT), coding/programming, or related field

  • OR Bachelor’s Degree in Computer Science, Management Information Systems, English, Writing, Journalism, Communications, or related field AND 

  • 5+ year(s) experience in writing, content design, content strategy, UX design, information technology, coding/programming, or related field OR equivalent experience.

• 2+ years people management experience

• 2+ years project leadership / management experience

Preferred Qualification

• Proven ability to lead and manage distributed teams effectively, embracing GitHub’s asynchronous communication  across multiple time-zones.
• Project management experience within a highly matrixed organization
• Demonstrated experience cultivating relationships with technical stakeholders, with a focus on collaboration and influence. 

Compensation Range

The base salary range for this job is USD $96,400.00 - USD $255,700.00 /Yr.

These pay ranges are intended to cover roles based across the United States. An individual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!