Principal Insurance Product Manager

Principal Insurance Product Manager - Hybrid

The Principal Insurance Product Manager is responsible for ensuring the execution of the product vision for Insurance and MRM technology - defining and driving the member and employees facing system strategy. Develop and implement strategic plans for development, improvement, and distribution of product line(s) systems and technology for all ACE Insurance markets.  This position partners with all cross-product teams, including eBiz, IS, and MRM, to ensure all insurance applications are maintained and updated.  This position leads the overall prioritization process, defining & setting business & user requirements, and analyzing business impact, such as sales growth, profitability, and service quality, to business stakeholders. The Principal Insurance Product Manager monitors profitability, productivity, and growth targets of assigned product lines and make recommendations/corrections to senior management to improve attainment of ACE's goals and objectives. This position maintains a clear vision of priorities and deliverables and identify gaps, risks, and issues as well as options and solutions to mitigate risks. 

*Please note this is a hybrid role; three days on site at our corporate office in Costa Mesa, CA and two days work from home.

Job Duties

• Ensures execution of the product vision by defining and driving the product strategy.
• Direct the development, planning and implementation of product and process development for new products.
• Responsible for developing innovative and creative solutions that meet existing enterprise needs, increasing the value of current products and/or introducing new product/service opportunities.
• Utilizes trends, developments in the marketplace and customer research to shape product and service offerings.
• Responsible for managing timelines and internal and external resources to launch products.
• Provide strategic directions for all assigned product lines.
• Research market for business opportunities and ensure integration of product line with the Club’s MRM strategy.
• Directly responsible for managing product expense budget and provides direction and oversight for product advertising budget.
• Work with multiple areas of the organization (including the product distribution channels, sales, operations, finance, etc.) to ensure the development, execution, establishment of goals, and success of all product line initiatives. Monitor, evaluate, and communicate to senior managers the progress against targeted goals and make corrections to attain assigned objectives.
• Develop a strong team by focusing on recruiting, training, and ongoing coaching. Review and initiate appropriate salary increases, promotions, terminations, and other changes in employee status.
• Facilitate open communication between the Club and outside vendors/business partners on issues such as market research, development, complaints, advertising compliance, and service quality.
• Position requires a high degree of independent decision making and problem-solving skills.
• Regularly makes decisions involving the direction of major initiatives. 

Qualifications

• Bachelors’ Equivalent combination of education and experience
• 10+ years of Product management, product development or related experience for insurance or digital products required
• Guidewire Systems and personal lines insurance knowledge preferred
• Visionary with superior strategic, analytical, critical thinking and problem-solving skills.
• Excellent communication skills, to both internal and external stakeholders, both oral and written, including authorship of product-related documentation.
• Strong interpersonal skills, with the ability to interact effectively with technical and non-technical audiences, and senior executives.
• Advanced ability to think strategically and transform strategy into actionable plans.
• Clear understanding of UI/UX design and the basic principles of usability.
• Advanced ability in defining and leading implementation of new processes.
• Ability to compile, analyze and interpret statistical data.
• Advanced organization, planning, and problem resolution skills required.

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The starting pay range for this position is:

$172,200.00 - $228,900.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).