Vulnerability Management Manager

Key Responsibilities:

• This role may require work-out of hours in support of 24x7 globally coordinated operation
• The primary responsibilities of this role are to:


• Personnel Management
• Ensure team members have clear objectives/development plans
• Align Teams’ objectives to OKRs
• Be the escalation point for security Tooling issues and critical security breaches
• Responsible for team development, upskilling & mentoring


• Protect and defend:
• Manage Vulnerability Management tooling to ensure coverage/availability/efficacy
• Drive improvements and feature enhancement to ensure ROI


• Operate and maintain:
• Configure, tune, maintain & operate key vulnerability management controls
• Management reporting – real-time metrics and scheduled reports
• Drive process/procedure changes accordingly
• Ensure quality of ticketing & runbook maintenance
• Cultivate and maintain strong vendor relationships
• Have an attitude of continuous improvement 
• Participate in CAB, Tool review or Architecture Review Boards (ARBs)


• As a member of the ION IT Security Team, it is expected that the person in this role will:
• Execute ongoing, operational business-as-usual (BAU) tasks to meet management-defined KPIs and SLAs, and deliver security projects in line with management-defined priorities and deadlines
• Stay current with the latest security news, threats, intelligence, tactics, techniques, and vulnerabilities. Research and analyze new threats and vulnerabilities to determine exposure.
• Assist and/or lead efforts to isolate, contain, respond to, and recover from security incidents
• Identify, review, prioritize, plan, coordinate, and follow-up on the remediation of vulnerabilities
• Define, document, and follow approved processes for all the responsibilities included in this job description. Create and maintain documentation for systems, including design and operation
• Review vulnerability management systems, configurations, and processes to ensure and report on compliance with ION policy, client requirements, audit controls, regulations, and industry best practices. Provide best practice security recommendations to IT and other teams within ION, based on review results

Experience, Skills and Qualifications:

• Degree/diploma/certifications in a technology-related field and/or relevant working experience; highly desired certifications include:
• Security+, CCSP, CEH, GCIH, GMON, CASP, or CISSP
• 10 years’ experience in Vulnerability Management within large organizations with at least 5 years in a senior leadership role
• Excellent track record of building and leading a Vulnerability Management program on a global scale with knowledge on vulnerability assessments, remediation and mitigation activities
• Technical Security/Engineering/Compliance background with a track record of building and running global teams
• Previous track record of build risk management framework and applying to an existing vulnerability management program
• Strong technical expertise in implementing a Prioritization formula to vulnerabilities and misconfigurations and translating these into risks
• Excellent knowledge of Vulnerability Management frameworks such as NIST/SANS


• The following general characteristics are required:


• A team player with the ability to work independently and unsupervised
• Ability to own delegated tasks and see them through to completion
• Ability to manage time and prioritize work to maximize productivity
• Excellent reporting and presentation skills are essential for this role
• Excellent communication skills (both written and verbal)
• Exceptional attention to detail and quality
• Excellent problem-solving techniques and trouble analysis skills
• Experience in design and publishing Security Standards & Policies
• Experienced in leading Purple Teaming
• Experienced in running global Bug Bounty/VDP programs
• Experienced in leading Pen Testing, from scope, schedule, findings, remediation and risk registration and running the Pen Test program for Group Security as well as all other Verticals


• The candidate should have a good knowledge of:


• Vulnerability Management concepts, controls, and best practices for all Operating systems & asset types, (e.g. workstations, endpoints, mobile, servers either Windows/Linux, cloud instances, etc.)
• Vulnerability Management tools (Tenable/Rapid7/Qualys)
• Cloud Security compliance (IaaS, PaaS, SaaS) and misconfigurations
• Multi-platform endpoints, infrastructure and XaaS vulnerability management deployments
• General IT networking concepts, protocols, standards and network security concepts, controls, and best practices
• Forensic investigation techniques


• Prior experience deploying, configuring, managing, and/or operating security technologies is preferred, such as endpoint security (e.g. AV/EPP/EDR), SIEM, DLP, SWG, CASB, UEBA, IDS, IPS, firewalls, IAM/PIM/PAM, Vulnerability Management, MDM, etc.
• Excellent track record of Senior Leadership and Board level interaction, reporting and communications
• Experience in InfoSec program management, project support and large-scale change
• Proven knowledge of compliance, regulatory practices and experience managing audits