Full-Time

NISSC 3 Systems Support Specialist 3

Lead

Deadline 4/16/27
AMERICAN SYSTEMS

AMERICAN SYSTEMS

1,001-5,000 employees

IT and engineering services for government

Compensation Overview

$94.4k - $156k/yr

No H1B Sponsorship

Arlington, VA, USA

In Person

US Top Secret Clearance Required

Category
Customer Experience & Support
IT & Security
Requirements
  • Seven to ten years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission critical (Department of Defense or similar) environments.
  • Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, or equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
  • Minimum: Active Top Secret/SCI clearance required to start.
  • Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: Cloud+; GSEC; Security+; SSCP.
Responsibilities
  • Provide onsite and on call system administration and operational support for mission systems located at the Pentagon.
  • Perform troubleshooting and corrective actions for hardware, software, network, and system performance issues.
  • Conduct preventive and corrective maintenance, including applying patches, updates, and configuration changes.
  • Provide user support and training, resolving access and usage issues and documenting recurring problems.
  • Collect and maintain operational logs, incident and deficiency reports, and checklists per program and security standards.
  • Execute incident response, including triage, escalation, coordination, and closure documentation.
  • Perform backup and restore operations to ensure data protection and continuity of operations.
  • Support system administration and database related activities as needed for mission systems.
  • Ensure procedural compliance and that all records and reports meet operational, security, and audit requirements.
  • Act as a technical resource for performance optimization, data integrity, and status reporting to management.
Desired Qualifications
  • Cloud+
  • GSEC
  • Security+
  • SSCP

AMERICAN SYSTEMS delivers information technology and engineering services to U.S. government clients as an employee-owned government contractor. It focuses on IT and enterprise services, software development, and systems engineering, with offerings such as legacy systems migration, mobile app development, and user experience design. The company operates primarily for federal agencies, including the Intelligence Community, by winning government contracts to support national security initiatives and mission-critical programs. Its employee-owned structure aligns workforce interests with company success, differentiating it from typical contractor firms by giving employees a stake in outcomes and accountability in delivering technical and engineering solutions to national security and IT needs.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Chantilly, Virginia

Founded

1975

Your Connections

People at AMERICAN SYSTEMS who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • CMMC compliance improves win rates on DoD CUI-heavy contracts.
  • Epsilon integration adds 400 employees and broader managed IT capabilities.
  • Cross-domain leadership spans submarine systems, cyber, software, and analytics.

What critics are saying

  • Federal contract concentration exposes revenue to recompetes and protests.
  • ConnectGPT increases prompt-injection and sensitive-data leakage risk.
  • Post-acquisition integration failures can disrupt delivery and damage security credibility.

What makes AMERICAN SYSTEMS unique

  • Employee-owned ESOP aligns workforce incentives with mission execution.
  • Perfect 110/110 CMMC Level 2 certification strengthens federal trust.
  • ConnectGPT brings governed generative AI into daily enterprise use.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

Professional Development Budget

Tuition Reimbursement

Company News

GlobeNewswire
Sep 8th, 2025
AMERICAN SYSTEMS Completes Acquisition of Epsilon, Inc.

CHANTILLY, Va., Sept. 08, 2025 (GLOBE NEWSWIRE) -- AMERICAN SYSTEMS, a leading provider of mission essential and information engineering services to federal customers, today announced the acquisition of Epsilon, Inc. (Epsilon), a managed IT and cybersecurity leader headquartered in Weaverville, NC. The acquisition will result in more than 400 new employees joining AMERICAN SYSTEMS, further increasing the company’s scale and capabilities.This transaction marks the largest acquisition in AMERICAN SYSTEMS’ 50-year history. The addition of Epsilon’s multi-tenant service delivery model, its broad geographical footprint, and its federal and commercial market expertise brings significant new capabilities and economies of scale to AMERICAN SYSTEMS. This expanded capability enables AMERICAN SYSTEMS to even better address the rapidly evolving needs of existing and new customers across sectors as the company partners with them to accelerate mission outcomes and increase efficiency."Acquisitions are an important element of our growth strategy, and we work hard to ensure that we select companies that are a good fit for us, both strategically and culturally,” said John Steckel, AMERICAN SYSTEMS’ President and CEO

WashingtonExec
Sep 8th, 2025
AMERICAN SYSTEMS Buys Epsilon

AMERICAN SYSTEMS buys Epsilon.

Washington Technology
Sep 2nd, 2025
Tech, finance and operations leadership moves across the market

He succeeds Brian Neely, who retired after two decades as American Systems' CIO.

WashingtonExec
Aug 26th, 2025
Srinivas Rautwar Named AMERICAN SYSTEMS CIO

AMERICAN SYSTEMS has promoted Srinivas Rautwar to chief information officer, effective Aug. 25.

WashingtonExec
Aug 24th, 2025
AMERICAN SYSTEMS Earns CMMC Level 2 Certification with Perfect Score

The certification strengthens AMERICAN SYSTEMS' ability to safeguard Controlled Unclassified Information and mitigate the risk of cyberattacks and data breaches.