Sustainment Engineering Support Analyst

Position Description

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, then Serco has a terrific opportunity for you!

As the Experienced Sustainment Engineering Support Analyst working at our office in Washington DC, you will be on a dynamic team, supporting Team Submarine providing programmatic support to one of our NAVSEA customers at our Washington, D.C. location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

You must have a current or active DoD Secret security clearance.

Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

Serco-NA is seeking a motivated individual to provide programmatic support to one of our Team Submarine customers.  PMS450 oversees the design, construction, and delivery of the VIRGINIA Class Submarines. General Dynamics Electric Boat (EB) and Huntington Ingalls Industries-Newport News Shipbuilding (HHI- NNS) build the Virginia-Class submarines for the U.S.

Serco-NA has an opening for a Sustainment Engineer to support an active contract with the U.S. Navy.  Submarine experience is a plus.

In this role, you will perform the following tasks:

• Technical specification development for drawing format used for VA Class construction drawings.
• Develop new submarine Ship Drawing Index format to support new VA drawing formats and drawing metadata.
• Coordinate with VIRGINIA Class maintenance activities to assess baseline capabilities and identify new capabilities required to support ships using model-based drawings.
• Coordinate with Electric Boat and PMS397 for development of user guides, training materials, etc., to allow for efficient use/consumption of ship’s model data.
• IPDE process/product integration risk management.
• Sharing lessons learned from adoption and use of product data systems and model-based definition with SSN(X) program.
• Diminishing Manufacturing Sources and Material Shortages (DMSMS) to include obsolescence:

This program works with EB, Keyport, PMS450, and PMS392 to identify, track, develop resolutions, and continuously update key stakeholders on obsolescence cases.

Experience in supply, provisioning process for both EB and Navy, and program office funding is highly desired. Many of the cases require the candidate to take the lead on pushing these cases through many roadblocks. Access to one touch, CDMDOA, haystack and other supply related programs needed.

Change Management Team (CMT):

This program works with EB, PMS450, PMS392, TYCOMS, SUPSHIPs, and a few other organizations to identify, track, and continuously pursue pushing the various Virginia Class design changes to closure.

Experience in the EB and PMS450 process of design changes and Configuration management highly desired. The candidate will be required to work with all of the PMS450 groups in various meetings, emails, phone calls, and face-to-face interactions to identify cases that need to be brought into the CMT and communicated to PMS392 for potential back fits.

Sustainment Risk:

This program works with EB and PMS450 to identify any risks that need to be assessed for Virginia Class NEWCON.

The candidate must have a risk assessment background. The candidate will be required to develop risk matrices with all of the grading criteria and impact statements. They would work closely with PMS450 and EB to identify and track any risks to include communicating results to PMS392 as the hull goes in-service.

Integrated Product Data Environment (IPDE):

This program works with EB, PMS450, PMS397, and PMS392 to develop JT+PDF drawings for Virginia Class VPM. We ensure that the drawings being delivered by EB meet the requirements for Shipboard and Shipyard support.

The candidate should have a vast knowledge in the EB drawings development process and be able to understand electronic drawings.

Model Based Product Support (MBPS):

his program works with various organizations as the new “one stop shopping” MBPS program goes live. Candidate must understand what TEAMSUB desires are for configuration data, Tech manuals, and other logistic products and how the MBPS program will deliver these products.

Qualifications

To be successful in this role, you will:

• Have strong leadership and problem-solving skills to assist with the daily operation of the program office. The DATA Services/Sustainment Engineer continually works with team members of all levels, so strongly developed written and verbal communication skills are crucial.
• Take the necessary steps to overcome problems the program office faces. An effective Sustainment Engineer must possess confidence to take initiative and make decisions each day that can impact the program office’s daily operations. They must have extensive knowledge on how the program office functions, so it is best if the SSE holds years of experience working in the submarine community.
• Have a current or active DoD Secret security clearance.
• Have a Bachelor’s degree
  • An associate’s degree and 2 years of additional experience or a High School Diploma/GED and 4 years of additional experience will be considered in lieu of bachelor’s degree.
• Ten or more years of experience with Navy acquisition and Submarine Programs.
• Have excellent written and oral communications skills.
• Strong organizational and leadership skills.
• Have the ability to multitask effectively.
• Have the ability to pay attention to details and to work based on available data and not guesswork.
• Have the ability to use the entire Microsoft Office Suite effectively, to include Word, Excel, PowerPoint and Access.
• Have the ability to be flexible both in relation to job-specification and schedules.
• Have the ability to solve problems.
• Have experience as a project manager.
• Up to 10% travel required

 Additional desired experience and skills:

• A Masters degree is preferred.
• Working knowledge of VIRGINIA Class submarine layout and processes.
• Subject Matter Expertise (SME) for submarine enterprise data systems for 3D model data, engineering drawings, configuration management, and maintenance planning & execution.
• You will have an active NNPI account and CAC.
• Experience leading a project and interfacing with an end item customer.
• Knowledge of program management, including the acquisition process, the budgeting process and Navy program execution.
• Active-Duty experience in the submarine arena preferred.
• Recent experience in Team Submarine would be ideal.

If you are interested in supporting and working with our military and sailors, and an enthusiastic Serco team, then submit your application now for immediate consideration – it only takes minutes to apply and could change your career!

Meet your Recruiter!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].