Full-Time
Partner Success Manager
MI
Posted on 4/30/2024
Cloud-native automotive platform with AI and analytics
Mid, Senior
Remote in USA
- Superb communication and interpersonal skills
- Adaptable and able to quickly grasp and apply new info
- Be a strategic thinker, persuasive communicator and able to embrace frequent change
- Experience working in a customer service role
- Knowledge of customer success processes
- Highly organized, detailed and a self-starter
- Ability to travel (20%-30%) into territory and visit dealer partners on-site
- Developing and managing all assigned dealer partner portfolios
- Handle dealer partner inquiries and communication
- Analyze dealer partner data to improve customer experience
- Evaluate and improve tutorials and other communication infrastructure
- Mediate between dealer partners and the organization
- Handle and resolve dealer partner requests and concerns
- Suggest new solutions or products to improve dealer partners’ operations
- Anticipate customer needs based on projects in the pipeline
- Prove their value, internally and externally, to promote business growth and profitability for all
Tekion Corp provides an end-to-end cloud native automotive platform that connects various stakeholders in the automotive industry, including dealers, retailers, and manufacturers. This platform integrates advanced analytics and machine learning to enhance profitability and personalization while ensuring compliance with SOC 2 Type II security standards. By focusing on technology-driven solutions and maintaining stringent security protocols, the company offers a robust and innovative environment that fosters both personal and professional growth, making it an appealing workplace for those passionate about merging technology with automotive advancements.
Company Stage
Series D
Total Funding
$435.1M
Headquarters
Pleasanton, California
Founded
2016
6 month growth
↑ 0%1 year growth
↓ -4%2 year growth
↑ 44%Benefits
Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development