Full-Time

Transactions Supervisor

Payment Corrections

Confirmed live in the last 24 hours

JP Morgan Chase

JP Morgan Chase

10,001+ employees

Global financial services and investment banking

No salary listed

Junior, Mid

Monroe, LA, USA

Category
Generalist Operations
Operations & Logistics
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Minimum 2 years supervisory/leadership experience
  • Ability to lead, direct, and be visible to staff and direct reports
  • Ability to coordinate and organize work while meeting and handling multiple deadline processes
  • Demonstrate ability to multi-task and balance numerous activities simultaneously
  • Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
  • Good decision-making skills as well as exceptional written and verbal communication skills
  • Display core leadership abilities, strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential
Responsibilities
  • Oversee daily workflow of specific workgroups and/or segments of the workflow process
  • Manage a team of full and part-time front line employees
  • Handle complex customer relationships while utilizing service improvement tools and methodologies
  • Own remittance processing performance including allocating work in process to maximize high productivity and excellent quality
  • Manage shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality
  • Provide guidance and development of the Team Leaders and Operations team members
Desired Qualifications
  • Experience in Remittance processing environment

JPMorgan Chase & Co. provides a wide range of financial services to individuals, small businesses, corporations, governments, and institutions across more than 100 markets worldwide. Its services include investment banking, asset management, financial transaction processing, and consumer banking, which encompasses personal banking, mortgages, credit cards, and auto financing. The company leverages its extensive expertise and proprietary data to deliver high-quality financial products and services, generating revenue through interest income, service fees, and trading commissions. What sets JPMorgan Chase apart from its competitors is its commitment to integrity, service, and community development, as well as its initiatives to support veterans and strengthen local communities. The company's goal is to provide valuable financial solutions while also contributing to social responsibility and offering insights into the global economy through the JPMorgan Chase Institute.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on digital banking boosts JPMorgan's fintech partnerships.
  • Consumer spending on durable goods rises, benefiting JPMorgan's credit card services.
  • Simplified mortgage regulations could lower costs and boost lending activity.

What critics are saying

  • Unauthorized use of AI tools by employees poses operational risks.
  • Security breach at OCC impacts JPMorgan's regulatory compliance.
  • Intensified competition in cross-border payments challenges JPMorgan's market share.

What makes JP Morgan Chase unique

  • JPMorgan Chase leverages proprietary data for high-quality financial services.
  • The firm integrates AI for risk management and personalized financial advice.
  • JPMorgan's JPM Coin enhances cross-border settlements with blockchain technology.

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Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

Company News

PYMNTS
Apr 17th, 2025
How To Manage Risks When Employees Use Ai Secretly For Work

Employees who use generative artificial intelligence tools in the workplace without company approval or oversight — a practice known as “bring your own AI’ or BYOAI — could introduce risks into the enterprise, according to MIT researchers. “Make no mistake, I’m not talking theory here,” said Nick van der Meulen, a research scientist at MIT’s [] The post How to Manage Risks When Employees Use AI Secretly for Work appeared first on PYMNTS.com.

PYMNTS
Apr 17th, 2025
Occ Combines Supervision Activities And Elevates Information Technology And Security

The Office of the Comptroller of the Currency (OCC) said Wednesday (April 16) that it will combine some of its supervision activities; blend its risk identification, analysis and policy efforts; and elevate its Information Technology and Security (ITS) function.These organizational changes will be effective June 2, the OCC said in a Wednesday press release.In one move, the OCC will combine two functions — Midsize and Community Bank Supervision and Large Bank Supervision — to create a line of business called Bank Supervision and Examination.“Blending the large, midsize and community bank supervision activities will allow for the seamless sharing of expertise and resources to address bank-specific issues or novel needs and provides opportunities for career development and progression for the agency’s entire examination workforce,” the release said.In another change, the OCC will blend two divisions — Bank Supervision Policy and Supervision Risk and Analysis — within a reinstated Chief National Bank Examiner office.“Organizing risk identification, analysis and policy efforts will ensure a seamless approach to knowledge sharing and supervision,” the release said.In a third move, the OCC said it is “elevating its Information Technology and Security (ITS) function to be led by a new Senior Deputy Comptroller for ITS, who will serve as a member of the Executive Committee.”This announcement came about a week after the OCC said it notified Congress of a “major security incident” in which there was unauthorized access to OCC emails and email attachments.“The OCC discovered that the unauthorized access to a number of its executives’ and employees’ emails included highly sensitive information relating to the financial condition of federally regulated financial institutions used in its examinations and supervisory oversight processes,” the agency said in an April 8 press release.It was reported Monday (April 14) that following that breach of the regulator’s email system, JPMorgan Chase and Bank of New York Mellon scaled back their electronic information sharing with the OCC due to concerns about potential security risks to their own computer networks.The announcement of the organizational changes also came on the same day that Acting Comptroller of the Currency Rodney E. Hood said that he is focused on reducing regulatory burden; promoting financial inclusion; embracing bank-FinTech partnerships; and expanding responsible bank activities involving digital assets.In remarks delivered Wednesday at the Exchequer Club Luncheon in Washington, D.C., Hood said: “Our regulatory framework should safeguard the public interest while enabling banks — especially community institutions — to thrive and innovate.”

PYMNTS
Apr 16th, 2025
Online Sales Muted As Consumers Rush To Buy Cars And Tvs Ahead Of Tariffs

As earnings season kicked off last week, JPMorgan’s CFO Jeremy Barnum said on the conference call with analysts that consumers had been front-loading their spending ahead of anticipated price increases from tariffs. That scramble to buy goods showed up in the latest data on retails sales for March, capturing a surge that notched the highest [] The post Online Sales Muted as Consumers Rush to Buy Cars and TVs Ahead of Tariffs appeared first on PYMNTS.com.

Yahoo Finance
Apr 16th, 2025
Big Banks Push For Simpler Mortgage Rules As Housing Market Slows

Big banks are urging the Trump administration to simplify regulations relating to mortgage loan origination, servicing, and securitization in the hope that these reforms may lower costs and boost lending activity in the struggling US housing market. "In terms of mortgages, reducing unnecessary regulations would decrease homeownership costs," JPMorgan Chase (JPM) CEO Jamie Dimon wrote in his annual shareholder letter. "Streamlining loan origination and servicing standards, reducing capital requirements and simplifying securitization rules would reduce the cost of mortgages without making them riskier. These simple reforms could lower the cost of mortgages by 70–80 basis points." This push for reform comes as JPMorgan's mortgage volume fell to $11.2 billion in the first quarter ending March 31, down from $14.2 billion in the fourth quarter of 2024. Meanwhile, home lending from the bank's retail channel fell to $9.4 billion from $12.1 billion in the fourth quarter of 2024. Other banks have also struck a similar tone during recent conference calls following quarterly earnings

PYMNTS
Apr 15th, 2025
Big Banks: Consumers Keep Spending Despite Tariff Worries

While Americans are worried about the economy, it hasn’t kept them from spending. As The Wall Street Journal (WSJ) reported Tuesday (April 15), Bank of America’s latest earnings report showed consumer spending increasing when tariff worries first appeared. This followed last week’s JPMorgan Chase earnings, which also showed upticks in credit card and debit card spending. Bank executives also noted that spending has remained consistent since the quarter ended, even after President Donald Trump’s “Liberation Day” brought substantial new tariffs. JPMorgan argues that some of that might have been people making purchases to escape tariff-related price increases