Full-Time

Senior Vice President

Payments Product Manager

Updated on 5/13/2026

BNY

BNY

Global asset management and financial advisory

Compensation Overview

$104k - $190k/yr

Pittsburgh, PA, USA + 1 more

More locations: Lake Mary, FL, USA

In Person

Category
Product (1)
Required Skills
Agile
Requirements
  • Expert product knowledge in core US domestic payment rails with focus on ACH and Check/Lockbox services.
  • Bachelor's degree in business or technical-related discipline, or equivalent work experience required, advanced degree preferred.
Responsibilities
  • Leads product management, guides strategy, and provides servicing for complex products for the Domestic Payments Group of Global Payments & Trade Platform including ACH and Check/Lockbox Services.
  • Applies expert knowledge of industry trends, market segments, client needs and competitor services/offerings to deliver best in class payment solutions.
  • Owns the product governance to adhere to enterprise product governance standards, including change control, risk assessments and periodic reviews.
  • Partners with legal, compliance and risk to ensure products comply with applicable laws, rules and regulations.
  • Defines and monitors SLAs, KPIs and other metrics across the end-to-end value chain to understand the performance of the products, to quantify client satisfaction and to maintain the overall health of the products.
  • Manages vendor relationships and supports third party governance activities to ensure vendor performance aligns with contractual obligations and SLAs.
  • Serves as product point of contact for escalation of critical client issues, and partners with Client Service, Operations and Technology to resolve, understand root cause and prevent recurrences.
  • Translates market needs and client feedback into clear product requirements, and user stories and prioritizes the backlog based on value, risk and effort.
  • Uses the Agile methodology to partner with Engineering and Operations teams to deliver high-quality releases on time. Maintains associated product documentation, release notes and client communications.
  • Aligns cross-functional stakeholders including Sales, Marketing, Operations, Technology and Client Servicing around product goals, delivery plans, KPIs, etc.
  • Communicates strategy, product performance, P&L, roadmaps and risks to senior leadership to secure decisions and resources to achieve targets.
Desired Qualifications
  • Industry Certifications such as the AAP and/or NCP are preferred.
  • Experience in product ownership or product management in the financial services industry is preferred.

BNY Wealth provides asset management services to individuals, corporations, and institutions around the world, helping clients manage and optimize their financial lifecycles. It earns revenue from asset management fees, financial advisory services, and transaction-based income. The firm covers a broad range of asset classes and uses an approach that considers global and domestic economic factors such as inflation and growth to identify investment opportunities. The company combines portfolio management, advisory support, and transaction services through a large, multinational workforce, emphasizing long-term client relationships and community impact. Its differentiators include its global reach, scale, diversified revenue streams, and a stated commitment to inclusion, sustainability, and innovation. The goal is to help clients grow and protect wealth over time by finding suitable opportunities across markets while focusing on responsible, client-centered service.

Company Size

N/A

Company Stage

Post IPO Equity

Headquarters

New York City, New York

Founded

1784

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Simplify's Take

What believers are saying

  • Evergreen funds adoption hits 47% in 2026, boosting BNY's private market liquidity.
  • Ripple selects BNY Mellon to custody RLUSD reserves, expanding digital asset revenue.
  • Liontrust outsources trading to BNY's solutions across 100 global markets.

What critics are saying

  • BNY closes Poole office, cutting 200 UK jobs and sparking talent exodus.
  • Cork office shutdown eliminates 1,000 Ireland positions, disrupting European services.
  • Ripple crypto custody invites SEC crackdown, triggering client withdrawals within 6-12 months.

What makes BNY unique

  • BNY Wealth integrates Active Wealth framework across investing, taxes, and estate planning.
  • BNY provides multi-generational family office services for complex holdings management.
  • BNY offers global custody and tailored lending for high-net-worth individuals.

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Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Remote Work Options

Unlimited Paid Time Off

Company News

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Bank of New York to close Poole office, affecting 200 jobs

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