Business Support Analyst – Open to hiring at the Senior level
Posted on 3/31/2023
INACTIVE
Mutual insurance provider
Company Overview
Wellmark's mission is making health care better. The company is committed to being a trusted, innovative, and inclusive leader focused on improving the health of the people and communities it serves.
Financial Services
Company Stage
N/A
Total Funding
N/A
Founded
1939
Headquarters
Des Moines, Iowa
Growth & Insights
Headcount
6 month growth
↑ 1%1 year growth
↑ 7%2 year growth
↑ 11%Locations
Des Moines, IA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
Requirements
- Associate's degree or equivalent work experience
- 2+ years of business analysis, systems, configurations, or related experience; OR 3+ years' health insurance operations experience (e.g. claims, customer service, membership & enrollment, etc.). Includes 2 years' proven subject matter expertise across multiple market segments, products, benefit plans, contract language, or insurance rules and regulations
- Ability to perform, document, and or guide others through a series of related steps and takes action to improve existing conditions and processes
- Ability to identify issues or inconsistencies; obtains relevant information, relates and compares data from different sources and identifies alternative solutions
- Proficient written and verbal communication skills with the ability to clearly and concisely communicate to team members and stakeholders. Ability to facilitate conversations with varying audiences
- Ability to intellectually learn and grow through the mentoring of experienced Business Support Analysts
- Proactive self-starter with effective time management skills and the ability to independently organize and prioritize projects/initiatives or tasks. Flexible and adaptable to change
- Analytical problem-solving skills and attention to detail; ability to identify and approach complex problems from different angles and apply technical knowledge to policies/procedures
- Proven efficiency in Microsoft Office Suite
- Associate's degree
- Understanding of health insurance concepts
Responsibilities
- This is a non-IT role that is a part of Wellmark's Operations division