Retail Operations Business Partner

Posted on 6/5/2024



1,001-5,000 employees

Produces cannabis products for medical and adult use

Consumer Goods


Newburgh, NY, USA

Required Skills
  • Bachelor’s Degree in Business Management or Hospitality Management or 3-5+ years of operational management experience within a retail environment
  • Multiunit or National scope experience required
  • Tenacity, flexibility, and agility with endless curiosity
  • Ability to assess changing market conditions and competitor activity across the country
  • Good sense of humor
  • Impeccable verbal and written communication skills
  • Strong interpersonal, networking, and negotiation skills
  • Extensive retail/hospitality business acumen (P&L analysis, EBITA, BOGS, labor forecasting, etc.)
  • Meticulous attention to detail with the ability to organize and prioritize national projects
  • Exceptional critical thinking, problem-solving, and time management skills
  • Demonstrates resilience in the face of setbacks, sustaining personal, team and national output
  • Thrive in a customer-first environment, can coach, and hold others accountable for exceptional results
  • Advanced computer literacy with MS Office proficiency (Outlook, Word, Excel, PP, Teams, Tableau)
  • Expected travel ~50% of the time (vehicle, air)
  • Always delivering on commitments and making things happen on a national scale
  • Proactively influence projects to secure success
  • Establish team goals, develop others and model how we work together
  • Ensure operational, procedural, and performance compliance for national retail locations
  • Become an operational expert and “go-to person” for retail across the country
  • Coaching Managers in creating operational excellence and a positive guest experience
  • Create, maintain, and analyze effective procedures and KPIs across a national scope
  • Collaborate with cross-functional teams to identify areas of growth and improvement company-wide sales
  • Oversee the development of national initiatives for implementation in respective area of responsibility
  • National P&L analysis
  • Identifying business opportunities across multiple markets within both medical and adult-use states
  • Provide ongoing support and partnerships with Managers, Senior Managers, Directors, and VPs
  • Proactively identifying shortfalls in performance and addressing those opportunities with a positive approach
  • Review, manage, and develop vendor national relationships
  • Work closely with Retail Systems team for new system implementations, existing system improvements, and maintenance
  • Work collaboratively with New Store Opening stakeholders across the country to ensure successful store openings and product launches
  • Work to continuously optimize retail operation from a customer-centric and back of house efficiency perspective to enhance profitability across all channels of business
  • Setting and agreeing to national stretch goals for yourself and others, measuring against key business drivers

Curaleaf Holdings, Inc. specializes in cannabis consumer products for medical and adult use markets, utilizing advanced cultivation, extraction, and production technologies, as well as pioneering science and research to establish a unique supply and distribution network in Europe.

Company Stage


Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth