Certified Investigator

Keystone Human Services is currently seeking a full time Certified Investigator to join our team of professionals in making a positive difference in the lives of our neighbors and the community.

The Certified Investigator is responsible to conduct incident investigations, as well as complete and review incident investigation reports. This position makes recommendations in compliance with the applicable regulations and requirements in accordance with established investigatory procedures within assigned services.

Responsibilities Include:

• Accept reports of incidents and interviews the reporter, potential witnesses, targets and other identified persons having knowledge of the incident
• Identify review and secure all evidence
• Complete investigation within prescribed time frames
• Maintains the integrity and fidelity of the investigatory process
• Prepare investigatory question(s) based on incident report
• Direct interviewees in the completion of Witness Statements
• Document within the EIM system incident information
• Analyze and evaluate information and evidence to establish facts and assess credibility
• Documents impressions and outlines the facts and analysis

Position Details/Benefits:

• Full time, Nonexempt position
• Hybrid position, working remotely and out of the Malvern office
• $23.00 per hour
• Competitive benefits package including medical, dental, vision, 401K, and more
• Generous paid time off program
• Extensive training and learning opportunities
• Career development and advancement

Qualifications:

• High school diploma or equivalent
• Two years of experience in a highly related setting
• Applicable service or state specific Certified Investigator Certification or ability to obtain applicable Certified Investigator Certification within 2 months of hire
• Ability to communicate both orally and in writing and to be able to read, interpret and apply written information
• Intermediate computer skills, including the use of software and web-based systems
• Valid driver’s license and daily access to privately maintained and insured vehicle
• Successful completion of the pre-employment process, including motor vehicle record and criminal background checks

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.