Supervisor of Event Services

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB: 

As a Supervisor of Event Services at Dolby Live, you’ll help create unforgettable moments for every guest who walks through our doors.  Working alongside the Event Manager and Premium & Groups Manager, you’ll make sure every detail of our events and premium experiences runs smoothly - from front-of-house coordination to VIP service delivery.

You’ll lead a team of hospitality pros, setting the tone with polished, professional, and personalized service.  Whether it's greeting guests with a warm welcome or delivering seamless VIP experiences, you’ll help turn great events into WOW moments!

THE DAY-TO-DAY: 

• Oversee the Guest Services Desk, making sure everything runs smoothly and responding to questions or requests
• Work with the Event Manager and Premium & Groups Manager to plan and deliver custom VIP experiences, such as Meet & Greets and pre-show events
• Serve as the main contact for clients, tenants, subcontractors, and guests, making sure communication about staff and services is clear and effective
• Train, manage, and supervise part-time event staff to ensure top-quality performance and service during events
• Keep track of event equipment, help with budget planning, and ensure equipment is used properly and efficiently
• Create event cost estimates, schedule staff based on event needs, and make sure there is enough coverage
• Manage uniform inventory, including ordering and upkeep, to ensure staff are prepared and presentable

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• Must be able to work various shifts, including weekends and all holidays
• One (1) year of experience in an arena environment working the events, concerts, game management and production
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10816-1

Are you ready to JOIN THE SHOW? Apply today!