Operations Data Coordinator

Reports to: Manager of Data Systems

Department: Operational Planning and Administration

Status: Full-time,Non-exempt

Schedule:7AM – 3:30PM,flexible to program needs

About Central Park and the Central Park Conservancy: 

Central Park is one of the world's most famous and beloved public spaces. Designed by Frederick Law Olmsted and Calvert Vaux in 1858, the 843-acre Park was the country's first purpose-built public park and is a National Historic Landmark and a New York Scenic Landmark. The Central Park Conservancy, a private, not-for-profit organization, was founded in 1980 to rescue the Park, which had fallen into serious disrepair. Since then, the Conservancy has overseen the investment of over$2billionin the restoration of thePark, which now hosts over 40 million visitors a year.

The Conservancy is one of the largest and most successful public private partnerships in New York City and is considered a major civic institution given its impact on the health and vibrancy of both the Park and the City.  The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuaryfromurban life. The City of New York has formally entrusted the care of the Park to the Conservancy whichis responsible forevery aspect of its care, including landscape maintenance, capital improvements, and the visitor experience. The Conservancy employsroughly 400people and has an annual operating budget of$120 million.  

Position Summary

The Operations Data Coordinatorassistsinmaintainingand managing the Central Park Conservancy’sEnterpriseArcGISdeployment,OpenGovEnterprise Asset Management (EAM)system(formerlyCartegraph), and related dataplatforms. This role provides data and administrative support for various departments throughout the Conservancy, as well as supporting or improving legacy workflows and developing new,data-drivenprocesses. Reporting directly to the Manager of Data Systems, the Operations Data Coordinator is part of a team dedicated to improving, standardizing, and aligning all park-based GIS and Operations data management functions to meet organizational goals andobjectives.  

Duties and Responsibilities

• Receive and manage incoming service requests from field staffand other agencies

• Assistwith training ofGIS and otherapplication users on best practices, functionality, and standard operating procedures

• Write andmaintaindepartmental standard operating procedures, memos, and correspondence

• Support and integrate new functionalities, procedures, or business processes across various departments

• Ensure database integrity bymaintainingdata accuracy and consistency;routinely check for errors, anomalies, and duplications

• Maintain and troubleshoot internal web mapping and geospatial tools;publish and troubleshoot web services;develop andmaintaincustom Esri web applicationssuch asInstantApps,Dashboards, andExperienceBuilder.

• Collaboratively develop, implement, andoversee field data collection projectsusing Field Mapsor similar applications

• Ensure quality of field data entry by periodicallyaccompanyingfield staff during data collection

• Generate and distributeroutinemaintenancesummaries;ensurethe functionalityand efficiencyofexisting reports;assistwith the development of new reports

• Create and deliver mapordata requests on an as-needed basis, using GIS and database tools

• Proactively coordinate seasonal processes including but not limitedto:tree work order creation, turf and tree pest data management and reporting, asset maintenance,and lifecycle data management

• Create custom queries, automations, and dashboard displaysas neededusing ArcGIS Enterprise,within theEAMsystem, orotherrelated data platforms

• Provide software installation and upgrade support

• Provide administrative support for senior managers and perform general office duties

Additional Project-Based Work

As directed, the Operations Data Coordinator willbe responsible forproject-basedtasks or activities, either on a limited term basis or on an ongoing basis. This may include coordinationofactivities with other departments, tasks related to data, spreadsheets, or geospatial software. Other examples may include conducting research, providing summary memos, and managing aspects of the park’s asset management program. These and other duties will be assigned as they areidentifiedbythe team as well as operations leadership.

MinimumRequirements

• Bachelor’s Degree from an accredited college in a related field and 1+ year of experiencewith ArcMap, ArcGIS Pro, or QGIS

• Strong data analysis skills

• Effectiveoral and writtencommunication skills

• Experience with Microsoft Office Suite

• Ability to work collaboratively with a wide range offieldand management staffacross multiple projects

• An eagerness to define and solve problems, as well as the ability to learn on the job while meetingprojectdeadlines

• Valid driver’s license, or ability toattainwithin90 daysafterhirestrongly desired. Accommodationsrelating to this requirementmay be made on a per-case basis

Preferred Skills

• Experience using or administering ArcGIS Portal or ArcGIS Online

• Experience with mobile spatial data collection software such as Collector, Survey123,or Field Maps

• Understanding of relational database and geodatabase structure and function; experience with database administrationand cloud-based systemsis desirable

• Experience with, or a desire to learn, Python, R, SQL or a related language for data management and scripting purposes

• Experience creating datavisualization tools and/or dashboards

• Experience in one of the following or another related field: urban forestry, turf management, park management, natural resource or environmental management, municipal asset management, or public policy

• Knowledge of cartography principles and best practices

How to Apply

Follow the instructions on theCentral Park Conservancy job board

Attach a resume, cover letter, and a few examples of your work thatyou’dlike to highlight.

Salary: $65,000 - $83,400based on experience.

Note:This is an in-person (not remote) position.

Diversity, Equity & Inclusion

The CentralPark Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all.

Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating forequitableand accessible public use of thePark.

In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.

Safety Requirements

Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort toassurea safe environment and compliance with federal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities. Accordingly, employees should be aware of any hazards, which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.). If an employee discovers a potentially dangerous condition, he/she should alert other employees and notify his/her supervisorimmediately.

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