Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Be You.
At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Coordinator, Facilities & Events, you’ll play a vital role in creating welcoming, inclusive, and well-organized performing arts experiences. You’ll collaborate across teams to support students, faculty, and audiences while helping ensure that our performance spaces reflect Duke’s commitment to excellence and accessibility.
Be Bold.
In this role, you’ll take the lead in coordinating facility scheduling systems and delivering exceptional front-of-house operations. You’ll bring structure, consistency, and creativity to how spaces are scheduled, events are supported, and audiences are served.
What You’ll Do:
Facilities Scheduling & Space Coordination
- Manage and maintain the departmental performance calendar, including concerts, rehearsals, and events across venues such as Baldwin Auditorium and Nelson Music Room
- Coordinate long-range scheduling and space planning for academic and performance programs
- Administer the 25Live scheduling system and serve as the primary point of contact for scheduling requests
- Resolve scheduling conflicts, ensure equitable space utilization, and maintain accurate planning data
- Collaborate with Duke Arts, faculty, students, and production staff to align logistics and programming needs
Audience Services & Front-of-House Operations
- Lead on-site coordination of audience-facing operations during events
- Develop and implement consistent front-of-house practices that promote inclusivity and excellent service
- Oversee seating, accessibility accommodations, and patron flow to ensure a safe, welcoming experience
- Recruit, train, and supervise student ushers
- Serve as the primary contact for audience concerns and provide real-time problem resolution
- Ensure compliance with safety, accessibility, and emergency procedures
- Continuously improve audience experience, service delivery, and operational efficiency
Facilities Operations & Administrative Collaboration
- Partner with Facilities, Housekeeping, Security, and other university teams to support building operations
- Ensure consistent application of facility use policies and procedures
- Act as a liaison across administrative, production, and event teams
Resource & Asset Coordination
- Oversee administrative tracking of shared departmental resources and equipment
- Monitor resource usage, condition, and availability to support planning and readiness
- Coordinate maintenance, repairs, procurement, and inventory tracking
- Support resource logistics and allocation across departmental activities
Additional Responsibilities
- Contribute to special projects and perform other duties as assigned to support departmental success
Choose Duke.
At Duke, you’ll be part of a collaborative and mission-driven environment where your work directly enhances the arts experience for students, faculty, and the broader community. You’ll have the opportunity to shape how spaces are used, how events are experienced, and how audiences feel when they engage with Duke’s vibrant arts programs.
What You Bring
Education
Work generally requires a demonstrable knowledge of performing arts environments or venue-based operations acquired through a bachelor’s degree in the performing arts or a related field.
Experience
Work requires one year of coordination or management experience in the performing arts or a directly related field (such as a student tour manager or a stage operations coordinator) to become familiar with the administration of activities necessary to provide house, facilities and equipment management for a music department OR an equivalent combination of relevant education and/or experience.
Ready to Make a Difference?
Apply now and help us build a stronger, more connected, and more inspiring arts community at Duke.
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $39,910.00 to USD $61,254.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email:
[email protected]; phone: 919-668-1267).
Facilities Operations (1)