Strategic Product Consultant

Job Description

We’re looking for a Strategic Product Consultant, SMB to build long-lasting partnerships with small to medium-sized business customers, helping them onboard and grow with Procore. You’ll serve as a critical resource to Procore’s Customer Success teams collaborating across all product lines, standardizing processes and driving communications and best practices. You’ll onboard, train, mentor, and foster a positive team culture. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry.

This position will report to the Manager, Professional Services and will be based in our London or Dublin office. This is not an independent contractor position. We're looking for candidates to join our team immediately.

What you’ll do: 

• Partner with Project Managers to develop clients into Procore experts and evangelists through consultation and training

• Leverage knowledge of the construction industry to improve client business processes within Procore and across the client’s entire organization

• Provide the highest level of service and education to Procore’s clients through clear and effective communication

• Conduct group training webinars and in-person sessions to educate clients on Procore tools

• Collaborate with all levels of the Procore organization to develop best practices, connect clients with Product Managers to further client success, and drive Procore’s evolution as a market leader

• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices

• Foster a positive team culture by mentoring and collaborating  with fellow team members

• Up to 25% travel to client sites (may include domestic and international), industry events, and other Procore offices

What we’re looking for: 

• Procore and/or Construction professionals looking to transition into a fast-paced software training and advisory role; 2 years of experience in the construction industry is preferred

• Bachelor’s degree is preferred

• Experience with the Procore platform is preferred

• Extensive knowledge of the construction industry is required

• Previous experience as a Quantity Surveyor required

• Experience with training and/or software support a plus

#LI-Hybrid

Qualifications