Full-Time

Growth Operations Generalist

Forward

Forward

501-1,000 employees

Modern healthcare platform

AI & Machine Learning

Compensation Overview

$80,000 - $180,000

Mid

San Francisco, CA, USA

Required Skills
Sales
SQL
Tableau
JIRA
Marketing
Asana
Looker
Data Analysis
Requirements
  • Impact-Driven. You're deeply mission-driven, and you think there's more to life than software that enables puppy ears to be superimposed in photos. (Although we concede those are cute.)
  • A Problem Solver. You love breaking down highly complex problems into their easily explainable building blocks
  • Detail-Oriented. You have exceptional organizational and analytical skills; you enjoy diving into operational processes
  • Scrappy. You're a hustler who will get your hands dirty and protect your builders at every turn
  • Analytical. You have a deep understanding of how to break down and solve complex, ambiguous problems with a demonstrated track record of high performance
  • Entrepreneurial. You're a self-starter who loves to own things end-to-end. You don't ask for permission - you're too busy making things happen
  • Solutions-Oriented. You dive into the details to uncover the optimal solution
  • Creative. You're curious. You're always learning. You don't need to be asked to think outside of the box
  • Hyper-Organized. Quite simply, you get things done. You achieve results on time and on deadline while communicating progress along the way
  • Customer-Obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our potential members
  • Collaborative. You bring great ideas to the table and seek out how to include others to make your ideas even better. People value your opinions and love that you respect theirs
  • 3+ years experience with a background in consulting, investment banking, or start-up operations role
  • Experience leading and influencing without authority
  • Experience performing data analyses to make data-driven decisions
  • An entrepreneurial mindset that balances creative problem solving with the desire to run through walls to deliver outcomes
Responsibilities
  • Work alongside the Head of Sales and Conversion to solve high priority problems and drive key decisions around strategy and execution
  • Design, build, and own foundational reporting that enables company leaders to better understand the trends and opportunities
  • Develop and implement experiments that maximize learning in a short period of time
  • Build and scale our processes and tools to drive rapid scaling while continuously improving efficiency and speed of execution
  • Learn what it takes to build a world-changing startup, both by osmosis and through constant interaction with the Growth and Marketing teams
Desired Qualifications
  • Experience with Looker, Tableau, SQL, or other data analytics tools a plus
  • Experience with Asana, JIRA, or other project management tools
  • Experience working as part of fast-paced teams
  • Basic modeling, analysis, and / or forecasting skills
  • Research and / or project management skills
  • Strategy or operations work at a start-up a plus, but not required
  • Proficient in Google Suite, Microsoft Office Suite

Forward is on a mission is to create a world where everyone has access to the best medical care available

Company Stage

Series E

Total Funding

$432M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

26%

1 year growth

36%

2 year growth

55%

Benefits

Dental Insurance

Health Care On-Site

Mental Health Care

Vision Insurance

INACTIVE