Full-Time
Venue Operations Manager
Communities First
No salary listed
Flint, MI, USA
In Person
Bachelor's, Associate's
Category
 Facilities Operations (2) |
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Required Skills
Microsoft Office
Risk Management
Requirements
- A high school diploma is required.
- A minimum of 5–7 years of experience is required in venue operations, event management, facilities management, or a related field.
- Strong organizational and event coordination skills are required.
- Experience supervising staff and managing teams is required.
- The ability to manage multiple priorities in a fast-paced environment is required.
- Strong problem-solving and decision-making skills are required, particularly during live events.
- Knowledge of facility operations, maintenance coordination, and vendor management is required.
- Understanding of safety, compliance, and risk management practices is required.
- Strong interpersonal and communication skills are required.
- Proficiency in Microsoft Office and scheduling systems is required.
- Frequent evening and weekend work is required.
- The ability to stand and move throughout the venue for extended periods is required.
- The ability to lift up to 25 pounds as needed is required.
Responsibilities
- Lead daily operations of the Masonic Temple and Foodie Commons commercial event space, ensuring readiness for events, performances, and rentals.
- Manage event execution, including scheduling, setup, vendor coordination, and on-site operations.
- Serve as the primary on-site lead during events, resolving issues and ensuring a high-quality guest experience.
- Supervise and schedule event, custodial, and support staff.
- Provide direction and oversight to ensure service standards, professionalism, and policy compliance.
- Manage relationships with audio/visual, security, custodial, and maintenance vendors, ensuring service delivery expectations are met.
- Oversee facility maintenance, cleanliness, and operational readiness of the space.
- Coordinate repairs and preventative maintenance to ensure safe and functional operations.
- Monitor event-related expenses and support cost-effective operations.
- Assist in maximizing revenue through efficient scheduling and space utilization.
- Ensure compliance with all applicable licenses, permits, and regulatory requirements.
- Maintain adherence to organizational safety standards and identify operational risks.
- Maintain availability for evening, weekend, and occasional holiday events.
- Adjust staffing and operations based on event and organizational needs.
- Support the mission of Communities First, Inc. to build healthy, vibrant communities.
- Ensure the venue operates as a welcoming, high-quality community space.
- Perform additional duties as assigned.
Desired Qualifications
- An Associate’s or Bachelor’s degree is preferred.