Full-Time

Lead Teller

Posted on 2/1/2025

PNC Financial Services

PNC Financial Services

10,001+ employees

Offers banking services and financial solutions

Junior, Mid

College Station, TX, USA

Category
Commercial Banking
Finance & Banking
Required Skills
Customer Service
Requirements
  • 1+ years of related experience
  • Knowledge of customer service skills
  • Ability to coach and mentor others
  • Understanding of banking products and services
Responsibilities
  • Coaches, mentors and leads tellers to deliver a unique customer experience
  • Processes a variety of customer interactions
  • Educates customers on alternatives available for their financial interactions
  • Identifies banking opportunities during customer interactions and refers as appropriate
  • Assists the Branch Manager in performance management and new hire selection processes
  • Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately
Desired Qualifications
  • Accountability
  • Banking
  • Client Loyalty
  • Customer Experience (CX)
  • Customer Service
  • Identifying Opportunities
  • Leveraging Technology
  • Proactive Sales
  • Accuracy and Attention to Detail
  • Addressing Customer Needs
  • Coaching Others
  • Digital Awareness
  • Effective Communications
  • Fraud Detection and Prevention
  • Managing Multiple Priorities
  • Matrix Management
  • Problem Solving
  • Understanding Customer Needs
PNC Financial Services

PNC Financial Services

View

PNC Bank provides a variety of banking services, including checking and savings accounts, credit cards, home and auto loans, and retirement planning. It caters to individual consumers, small businesses, and large corporations, primarily in the United States. PNC's services include traditional banking options as well as digital solutions like the PNC Virtual Wallet, which combines checking, savings, and financial management tools in one platform. Unlike many competitors, PNC emphasizes community involvement and corporate responsibility, focusing on supporting local communities and stakeholders. With a history of nearly 160 years, PNC aims to assist clients in achieving their financial goals through expert advice and dependable service.

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

Pittsburgh, Pennsylvania

Founded

1845

Simplify Jobs

Simplify's Take

What believers are saying

  • PNC's investment in Lewisville, Texas, indicates strategic market expansion.
  • Optimism among business owners suggests a favorable environment for PNC's services.
  • Behavioral analytics can enhance PNC's security measures and customer trust.

What critics are saying

  • Social engineering and insider threats pose cybersecurity risks to PNC.
  • Reconfiguration of trade routes may impact PNC's business clients' stability.
  • Lukewarm lending expectations could challenge PNC's loan portfolio expansion.

What makes PNC Financial Services unique

  • PNC offers innovative digital solutions like the PNC Virtual Wallet.
  • PNC has a long history of nearly 160 years in financial services.
  • PNC emphasizes community involvement and corporate responsibility.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Company Equity

Paid Vacation

Paid Sick Leave

Wellness Program

Professional Development Budget

Company News

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PR Newswire
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The Pnc Financial Services Group Announces First Quarter 2025 Earnings Conference Call, Virtual-Only Annual Shareholders Meeting Details

PITTSBURGH, March 4, 2025 /PRNewswire/ -- The PNC Financial Services Group, Inc. (NYSE: PNC) expects to issue financial results for the first quarter of 2025 at approximately 6:30 a.m. (ET), Tuesday, April 15, as previously announced. PNC Chairman and Chief Executive Officer William S. Demchak and Executive Vice President and Chief Financial Officer Robert Q. Reilly will hold a conference call for investors the same day at 10 a.m

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