Full-Time

Senior Recruiter

Go-To-Market

Updated on 9/12/2026

CharterUP

CharterUP

201-500 employees

Digital marketplace and charter management platform

No salary listed

Austin, TX, USA

Hybrid

Three days on-site per week required.

Category
People & HR (1)
Required Skills
Applicant Tracking Software (ATS)

Get referred to CharterUP

See people who can refer or advise you

Requirements
  • 6+ years of full-cycle recruiting experience, with significant depth in Go-To-Market hiring.
  • A proven track record of building sales and revenue organizations across Vice President, Director, and quota-carrying roles.
  • Experience recruiting in a growth-stage or scaling environment where priorities and the organizational chart can change quickly.
  • A strong understanding of how sales and revenue organizations are built and what great Go-To-Market talent looks like.
  • A track record of building pipelines from scratch for senior and difficult-to-fill roles.
  • Deep experience with outbound sourcing and passive candidate engagement.
  • The ability to establish credibility quickly with sales and revenue leaders.
  • Experience managing recruiting funnels, pass-through rates, time-to-fill, and other core recruiting metrics.
  • Strong applicant tracking system and reporting discipline.
  • The ability to manage multiple complex searches without sacrificing quality.
Responsibilities
  • Own full-cycle recruiting for critical Go-To-Market searches, including Vice President, Director, and other senior sales and revenue roles.
  • Build targeted sourcing strategies for competitive and hard-to-fill talent markets.
  • Partner with senior leaders to define search strategy, calibrate on talent, and close exceptional candidates.
  • Help shape the Go-To-Market organization as it evolves and scales.
  • Build high-quality pipelines from scratch through thoughtful, targeted outbound sourcing.
  • Engage and convert passive candidates who are not actively looking.
  • Maintain a high bar through rigorous upfront qualification and disciplined funnel management.
  • Work backward from aggressive hiring goals and timelines to consistently deliver results.
  • Determine when to push, recalibrate, or change the search strategy.
  • Serve as a trusted partner and right hand to the Head of Talent Acquisition.
  • Step into senior stakeholder and executive conversations when needed.
  • Bring market intelligence, talent insights, and sound judgment to hiring decisions.
  • Navigate ambiguity and changing priorities without losing momentum.
  • Provide leadership and stability during periods of high recruiting velocity.
  • Manage a meaningful requisition load across both high-volume and highly specialized searches.
  • Use funnel data, pass-through rates, and market feedback to improve recruiting outcomes.
  • Identify opportunities to improve process, tooling, workflows, and reporting.
  • Model the expected level of ownership, rigor, and candidate experience across the Talent Acquisition function.
Desired Qualifications
  • Greenhouse experience preferred.

CharterUP runs a digital marketplace and management platform for bus charters, connecting clients with hundreds of bus providers. It offers a proprietary shuttle management system that lets users book buses, track payments, and manage riders all in one place, with a marketplace to compare prices across providers. Revenue comes from commissions on each charter booked, and 24/7 customer support backs the experience. A standout feature is its backup plan: if a chosen operator can’t fulfill a trip, CharterUP taps into a network of over 600 operators to quickly secure an alternative, ensuring the trip proceeds. Overall, CharterUP aims to simplify and de-risk group transportation by providing a comprehensive, one-stop platform for corporations, schools, and other organizations.

Company Size

201-500

Company Stage

Series A

Total Funding

$60M

Headquarters

Austin, Texas

Founded

2017

Get referred to CharterUP

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • CharterUP surpassed $1 billion annual platform volume by September 2026.
  • The network expanded to 10,000-plus vehicles, improving inventory depth and backup coverage.
  • The Southern California electric coach launch broadens regulated, sustainability-driven corporate demand.

What critics are saying

  • BBB logged 13 complaints in three years, signaling persistent service-execution friction.
  • ResellerRatings and Trustpilot reviews cite no-shows, breakdowns, and refund disputes.
  • Uber Charter, Bus.com, and local operators can undercut commissions and seize enterprise accounts.

What makes CharterUP unique

  • CharterUP's July 2025 LAWA FlyAway contract proves airport-grade operations at scale.
  • Its AI marketplace combines booking, dispatch, tracking, and payments in one system.
  • The February 2026 HOLON partnership positions CharterUP for autonomous shuttle integration.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Unlimited Paid Time Off

401(k) Retirement Plan

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
PR Newswire
Sep 3rd, 2026
CharterUP hires former Amazon and RigUp execs to drive growth after surpassing $1B in platform volume

CharterUP has appointed Joshua Trott as Chief Revenue Officer and Kristin Lavigne as General Manager of Marketplace. The North American enterprise mobility platform specialises in bus and shuttle transportation. Trott, formerly Chief Revenue Officer at RigUp and Patch.io, will lead go-to-market and revenue functions, focusing on customer acquisition and expansion across CharterUP's enterprise and transit segments. Lavigne joins from Amazon, where she served as GM of Worldwide Gift Registries across 12 global marketplaces. She will oversee the evolution of CharterUP's AI-powered marketplace, focusing on embedding AI throughout customer and operator experiences. The appointments follow CharterUP surpassing $1 billion in annual platform volume and expanding its network to over 10,000 vehicles.

Associated Press
Sep 3rd, 2026
CharterUP hires ex-Amazon and RigUp executives as platform surpasses $1B in annual volume

CharterUP, North America's leading enterprise mobility platform for bus and shuttle transportation, has appointed Joshua Trott as chief revenue officer and Kristin Lavigne as general manager of marketplace. Trott joins from Patch.io and previously served as chief revenue officer at RigUp, an energy industry workforce platform. He will lead go-to-market and revenue functions, focusing on customer acquisition and strategic account expansion across enterprise and transit segments. Lavigne comes from Amazon, where she most recently served as general manager of worldwide gift registries across 12 global marketplaces. She will oversee CharterUP's AI-powered marketplace, integrating product, commercial, and operational strategy. The appointments follow CharterUP surpassing $1 billion in annual platform volume and expanding its nationwide network to over 10,000 vehicles.

PR Newswire
Feb 18th, 2026
CharterUP partners with HOLON to deploy autonomous shuttles across US campuses and airports

CharterUP, North America's leading enterprise group transportation platform, has announced a partnership with HOLON to deploy autonomous shuttles across its established mobility network. CharterUP will serve as the exclusive partner for designated deployment scenarios, integrating HOLON's autonomous mobility solutions into existing transportation operations. The collaboration will initially focus on campuses, airports, transit agencies and community environments. CharterUP's customers will gain access to HOLON's urban autonomous shuttle, which features Level 4 autonomy, capacity for 15 passengers, and speeds up to 37 mph. The electric, ADA-compliant vehicle is built in the United States. CharterUP will support organisations transitioning from human-driven to autonomous operations through phased deployments. HOLON provides an integrated solution including vehicles, software, fleet orchestration and infrastructure, backed by parent company BENTELER Group's automotive engineering expertise.

Automotive World
Feb 11th, 2026
CharterUP launches electric charter bus programme

CharterUP launches electric charter bus programme. CharterUP has begun electric vehicle operations in Southern California using Temsa TS 45E coaches and AI-powered fleet management * February 11, 2026 CharterUP has launched an electric vehicle programme in Southern California, deploying battery electric coaches across high-demand markets including Anaheim, Irvine, Long Beach, Los Angeles, and Santa Barbara. The firm describes the deployment, which began in autumn 2025, as the largest electric vehicle-powered fleet in the private charter bus market. The programme uses the Temsa TS 45E electric coach and is operated in partnership with regional bus operators. CharterUP said its artificial intelligence-powered platform manages scheduling, dispatch, fleet tracking, and utilisation, providing operators with real-time data on vehicle locations and battery status. During the deployment, the company collected data on energy consumption, charging behaviour, route efficiency, and vehicle utilisation. Results confirmed that a single electric vehicle can support a full 10-hour shift, according to CharterUP. In a statement, Armir Harris, Chief Executive, said: "This program provides real proof of what electric fleets can do in high-demand environments. What we are building next will set a new standard for how group transportation is delivered in Southern California and the rest of the country." CharterUP said it plans to expand electric vehicle operations throughout Southern California.

CharterUP
Jul 16th, 2025
How CharterUP Powers Smart Shuttle Solutions for FlyAway at Los Angeles World Airports (LAWA)

CharterUP is collaborating with LAWA to create a seamless, tech-driven shuttle operation for the LAX FlyAway program.