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Deployed Engineer
Posted on 4/14/2022
London, UK
Experience Level
Desired Skills
  • Strong engineering background, preferred in fields like computer science, math and electrical engineering
  • Strong written and verbal communication skills
  • Previous experience in a customer-facing role
  • Ability to take on open-ended problems in unstructured environments
  • Strong knowledge of SQL, Javascript, and APIs
  • Ability to think on your feet and solve problems during calls with technical customers
  • Own the entire post-sale customer journey and spend the majority of your time interacting with customers and ensuring their success using Retool
  • Be a thought partner to Retool customers to help them build out complex internal tools for new teams and use cases
  • Tackle technical limitations or opportunities in Retool that need solving via code (e.g. a bug, a missing feature, etc.) or partner with our product engineering teams to tackle the problem
  • Be the voice of our largest customers and represent their needs to the rest of the organization
  • Present the results of our work to a wide ranging audience from engineers to C-suite executives
  • Demo Retool and answer questions about how to make the best use of the product
  • Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
  • Suss out the blockers for a customer in adopting Retool - and overcome them through content, education, product improvements, and training
  • Serve as the primary, ongoing technical point of contact for our users
  • Help interview and grow the deployed engineering team

51-200 employees

Internal tooling software
Company Overview
Retool's mission is to create the future of internal software by making software development for engineers simpler and more accessible.
  • Competitive healthcare, dental and vision benefits.
  • Breakfast, lunch and dinner at our San Francisco and New York offices.
  • $1,200 annual stipend for anything learning-related (books, conferences, classes, etc.).
  • $1,000 work-from-home-setup stipend.
  • Take the time you need to recharge!
  • Family planning support and paid parental leave.
  • Enrollment and matching up to an effective rate of 4%.
  • Mental health and wellness benefits