About us:
Buyagift and Red Letter Days are the UK’s leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, team and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022.Our people are a fundamental driver of our success. We place great importance on nurturing exceptional people as we firmly believe that our competitive advantage stems from the capabilities and potential of our workforce. Our People team helps to drive those efforts across the business.
First a bit about the role:
As a Partner and Content Executive, you will work seamlessly across our Buying Operations team spending your time both creating and maintaining products in our bespoke product management system whilst also managing queries from a defined group of small and medium business partners. The weighting of the role between both account management and product set up/maintenance will vary based on demand.
This is an entry-level position, ideal for recent graduates or anyone with a passion for writing. You will sit within the Content Team of the Buying department, reporting into the Product Content Manager and working alongside the Buying and Marketing Teams.
A bit more about the role:
- Product management for partner products
- Creation of new products in our bespoke product management system
- Creative product copywriting to inform and persuade, adhering to brand guidelines and SEO best practice
- Maintenance of existing products and supplier records including changes to pricing, copy, images and lifecycle status
- Editing product images using Photoshop and maintenance of supplier image database
- Supporting the team to action product optimisations
- As needed or during busy periods - support the team with managing a high volume of incoming queries from partners both by email and live chat as needed or during busy periods.
And now a bit about you:
- You must have excellent copywriting skills, with proven experience as a Copywriter or similar role
- Strong proofreading skills, with a meticulous eye for detail
- Ability to demonstrate strong written and verbal communication skills
- Confident, with a strong teamwork ethic, supporting colleagues and giving/receiving help to ensure project success
- You thrive on delivering great service to business partners
- Ability to learn quickly, think proactively and confidently build solid working relationships with peers
- Ability to work under pressure, working at pace across multiple projects at a time
- Proven time management and organisational skills
We live by our company core purpose of Delivering Happiness – Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.
Our mission
For everyone in the UK to create unique memories that last a lifetime
Our vision
To be the most trusted platform in the UK gift experience market
Our Commitment to Equality, Diversity and Inclusivity
We’re committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We’re proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.