Agent Builder Developer

Job Description

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. 

Accountabilities

• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an Agent Builder Developer at Barclays, where you will spearhead the design, and development of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. 

To be successful as an Agent Builder Developer, you should have experience with:

• Delivering enterprise-scale AI, automation, and digital transformation solutions within large, complex organizations.

• Strong background in Microsoft Copilot Studio / Agent Builder Development including agent design, conversational flows, topics, actions, orchestration, and enterprise deployments.

• Experience defining AI governance, security controls, responsible AI practices, and compliance requirements in an enterprise environment.

• Power Platform Development (Power Automate, Power Apps, Dataverse) with integration of AI agents into business processes and workflows.

• Microsoft 365 & Azure Integration including Microsoft Graph APIs, Entra ID (Azure AD), REST APIs, authentication, and enterprise security controls.

• Generative AI & Prompt Engineering with practical experience in LLM-powered solutions, Retrieval Augmented Generation (RAG), knowledge grounding, and AI governance.

• Designing, developing and deploying enterprise-grade AI agents using Copilot Studio and Agent Builder.

• Integrating AI agents with Barclays business systems, M365 services, and third-party applications.

• Defining AI solution architecture, security controls, and governance standards.

• Collaborating with product owners, business analysts, architects, and engineering teams to deliver scalable AI-powered experiences.

• Driving adoption of Generative AI capabilities across Digital Colleague Workplace platforms.

• Supporting production releases, operational excellence, performance monitoring, and continuous improvement initiatives.

• Excellent communication and stakeholder management skills, with the ability to present technical concepts to senior leadership and non-technical audiences.

Some other highly valued skills may include:

• Azure AI Services including Azure OpenAI, AI Search, Language Studio, and Cognitive Services.

• Software Development Skills in C#, .NET, Python, JavaScript, or TypeScript for custom agent extensions and API integrations.

• DevOps & CI/CD Practices using GitHub, Azure DevOps, automated testing, deployment pipelines, and release governance.

• Digital Workplace & M365 Collaboration Platforms including SharePoint Online, Viva Suite, Teams Apps, and employee experience solutions.

• Relevant Microsoft certifications such as Microsoft Certified: Copilot Studio, Power Platform Solution Architect, Azure AI Engineer Associate, or Azure Solutions Architect Expert.

• Contribute to the strategic AI roadmap and identify opportunities for automation, innovation, and cost optimization.

• Mentor co developers and promote engineering best practices across the organization.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, stakeholder management, AI governance, and digital and technology, as well as job-specific technical skills.

The role is based out of Pune, India.