Product Manager

New Markets

Posted on 11/2/2023

INACTIVE

501-1,000 employees

Streamlines customer interactions via text communication

Company Overview

Weave provides a comprehensive and efficient communication platform that significantly enhances customer interactions, as evidenced by its ability to streamline appointment scheduling, reminders, and check-outs. The company's culture is centered on improving functionality and ease of use, which is reflected in its user-friendly software systems that allow for seamless communication even in challenging circumstances such as a pandemic. Additionally, Weave's industry leadership is demonstrated by its unique ability to facilitate quick and secure exchanges of important information, such as insurance details, via text - a feature that is highly appreciated by its users.

Company Stage

IPO

Total Funding

$168M

Founded

2011

Headquarters

Lehi, Utah

Growth & Insights

Headcount

6 month growth

↑ 8%

1 year growth

↑ 9%

2 year growth

↑ 12%

Locations

Lehi, UT, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Asana

JIRA

Management

Marketing

SCRUM

CategoriesNew

Product

Responsibilities

This position will be hybrid, in-office 2-3 days per week
Reports to: Sr. Director of Product
Own PMF research and execution as Weave enters new markets
Understand our product, our customers, and our market
Develop empathy for our customers and know the problems they are experiencing
Identify opportunities for Weave to solve customer problems
Clearly, and openly, communicate with stakeholders
Engage with our customers often, and become their champion
Define data-driven outcomes and hold yourself accountable to them
Work closely with designers, engineers, and marketing to define, create, and deliver successful outcomes
Proven software product management experience (3+ years)
Strong understanding of the complete software development lifecycle
Be data-driven and make evidence-based decisions
Lead and collaborate with cross-functional teams
Experience with Kanban, Scrum, and/or other project management processes
Experience with Jira, Linear, Asana or similar project management tools
Experience converting research and knowledge into useful product requirements
Experience working cross functionally with other product teams

Are you passionate about building exceptional products that cater to diverse markets and customer needs? We’re looking for a skilled and innovative Product Manager to join our team at Weave. In this role, you will play a pivotal part in understanding the intricacies of our target markets and personas. You’ll collaborate with cross-functional teams, including your own development team and others, to enhance our product-market fit and drive adoption.

Ideally, you are customer-centric and comfortable conducting qualitative research, including customer interviews and gathering internal feedback from GTM (Go-to-Market) teams to gather valuable insights. In this role, you’ll have the opportunity to directly impact the transformation of the Weave brand, evolving the company image to a recognized and trusted name across various verticals by developing strategies to improve product-market fit in emerging markets.

This position will be hybrid, in-office 2-3 days per week
Reports to: Sr. Director of Product

What You Will Own

Own PMF research and execution as Weave enters new markets
Understand our product, our customers, and our market
Develop empathy for our customers and know the problems they are experiencing
Identify opportunities for Weave to solve customer problems
Clearly, and openly, communicate with stakeholders
Engage with our customers often, and become their champion
Define data-driven outcomes and hold yourself accountable to them
Work closely with designers, engineers, and marketing to define, create, and deliver successful outcomes.

What You Will Need to Accomplish the Job

Proven software product management experience (3+ years)
Strong understanding of the complete software development lifecycle
Be data-driven and make evidence-based decisions
Lead and collaborate with cross-functional teams
Experience with Kanban, Scrum, and/or other project management processes
Experience with Jira, Linear, Asana or similar project management tools
Experience converting research and knowledge into useful product requirements
Experience working cross functionally with other product teams

What Will Make Us Love You

Self-starter
Customer obsessed
Iterative and focused on solving problems
Bias for action and moving quickly

Weave is an equal opportunity employer that is committed to diversity and inclusion. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics.

If you have a disability or special need that requires accommodation, please let us know.