Business Support Assistant

Supporting Statement 

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the  How to Apply section of our Career Site.  Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV.  More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement

Job Details

Based at Carberry House, Leven and County Buildings, Cupar. Primarily focused on providing support to the Children and Families Leven Social Work Teams.

Duties include minute taking, updating and maintaining computer systems, undertaking generic tasks from email inboxes/system task trays, preparing and distributing documentation, scanning and handling customer enquiries via phone, email and reception.  

The Person

Educated to National 4 with core skills modules, SVQ1, 3 Standard or “O” Grades or equivalent.

You should ideally have experience of minute taking, experience of using current Microsoft computer-based applications to carry out a range of duties. Good communication skills are necessary including an awareness of customer care with telephone, e-mail, and face to face enquiries.

Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

Further Information

• Role Profile - when preparing your supporting statement, review the role profile and think about how you meet the essential criteria - Role Profile

• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace.  See our How We Work Matters behaviour framework for more information.

• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services

• Directorate Information - Council Department Information

• Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.

• Alternative Formats - Job information can be made available in alternative formats, to make a request please email: [email protected]

"We are holding a Fife Council jobs fair on Wednesday 8th October from 10am - 2pm at the Glen Pavilion in Dunfermline.  This is a great opportunity to meet face to face with Hiring Managers and learn more about the type of vacancies that are available and what it's like to work in local government. There will also be a chance to get support from our job clubs and employability teams who can offer help with our online application process. Please pop along on the day to find out more."

For Further Information Contact: Claire.Reid@fife.gov.uk