Full-Time
Claims management and risk solutions provider
$78k - $85k/yr
Senior
Remote in USA
Candidates must have an active RN license issued in a state or territory of the United States.
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Sedgwick provides claims management and risk solutions to clients in the insurance and corporate sectors, helping them efficiently handle various claims such as property damage and employee injuries. Their services include clinical case management and specialized offerings like property appraisals, which ensure claims are processed accurately and promptly. Sedgwick stands out from competitors with its strong commitment to diversity, equity, and inclusion, which enhances its service delivery. The company's goal is to improve claims outcomes while fostering a caring and inclusive environment.
Company Size
10,001+
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$8.2B
Headquarters
Memphis, Tennessee
Founded
1969
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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Company Match
Hybrid Work Options
Integration of generative and agentic AI capabilities and decades of claims experience signifies future of the industryMEMPHIS, Tenn., April 29, 2025 /PRNewswire/ -- Sedgwick, the world's leading risk and claims administration partner, has launched a new evolution of its proprietary tool through an ongoing technology collaboration with Microsoft, using Azure OpenAI Service and Azure AI Document Intelligence. The tool, known as Sidekick Agent, is set to continue transforming the claims administration process by integrating generative AI, agentic AI orchestration and data science into Sedgwick's global claims management systems."Enhancing and evolving Sidekick Agent to support clients and the needs of their customers and policyholders around the globe reinforces our position as the claim industry leader in leveraging AI," said Mike Arbour, CEO at Sedgwick. "The foundational pillars of our technology strategy — unparalleled AI advancements, more than 50 years of real-world expertise and the industry's richest data set — ensure our colleagues have the innovative tools needed to provide thoughtful, results-oriented solutions and address real-world challenges."While the claims process has evolved incrementally over time, examiners' workflows have remained largely unchanged. Sedgwick is driving a transformative shift forward with the introduction of Sidekick Agent, a new suite of agentic AI insights and capabilities providing real-time guidance to claims professionals at the desk level. Sidekick Agent promotes understanding of data science models, analytics around claim durations and reserves, and guidance into key next steps of the claim life cycle. It introduces efficiencies that streamline decision-making and lead to optimal claimant experiences, cost-effectiveness and claim outcomes."Thanks to our collaboration with Microsoft in developing Sidekick Agent, our colleagues can now devote their time to material and higher-level tasks that make a meaningful difference in the claims process," said Leah Cooper, Global Chief Digital Officer at Sedgwick
Sedgwick has partnered with MAPFRE for many years on claims through the select home restoration program[sm] and has earned a reputation as one of the nation's most trusted names in the industry.
TORONTO, ON, APRIL 7, 2025/insPRESS/ - Sedgwick, a leading global provider of claims management, loss adjusting, and technology-enabled business solutions, today announced the addition of Stewart Kirkpatrick as Executive General Adjuster in the major complex loss division within its Canadian operations.
Sedgwick has appointed Kumar Siva as Chief Operating Officer in Canada.
MEMPHIS, Tenn., Feb. 27, 2025 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting, and technology-enabled business solutions launches an innovative solution, an AI-generated claims summary feature in viaOne. The viaOne portal is Sedgwick's digital hub that provides clients with real-time access to their data and visibility into every aspect of their claims.This new feature allows examiners and claims professionals to quickly view a summary of the past 12 months of information for a particular claim at the click of a button. This solution transforms the claims process as it efficiently provides key insights, reserve suggestions, next best actions, interactive settlements, quality assurance, predictive modeling, carrier requirements, and more.By leveraging Sedgwick's proprietary GenAI technology, new efficiencies are created for examiners when taking over claims or conducting claims reviews, streamlining the process and saving time. This recent advancement in Sedgwick's technology evolution journey further positions the company as the leading claims administrator in revolutionizing claims management."The creation of this claims summary feature is a testament to Sedgwick's commitment to simplifying claims and transforming the industry. We remain hyper focused on utilizing the latest technology innovations to introduce new enhancements into the claims processes," said Leah Cooper, Global Chief Digital Officer