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Trust & Safety Data and Detection Specialist
Posted on 5/26/2022
San Francisco, CA, USA
Experience Level
Desired Skills
Data Science
  • 4+ years of analytical work experience related to Trust & Safety data and detection
  • Bachelor's degree in data science, computer science, engineering, statistics, or other technical background
  • Highly proficient with building data pipelines and analysis with SQL and business intelligence tools like Looker, Tableau, and BigQuery
  • Experience aligning diverse sets of stakeholders to drive decision making around policy implementation and enforcement
  • Demonstrated ability to work in a fast-paced, constantly changing work environment
  • Develop and implement data pipelines, dashboards, and strategies to measure and enforce trust and safety policies at scale
  • Quantify risks within our ride-hail operations and identify emerging threats to enable immediate issue escalation and fast resolution
  • Build and implement Trust & Safety performance metrics to proactively flag risks related to abuse or policy enforcement, and evaluate the operational response
  • Analyze escalation events and ensure they are triaged, categorized, tracked, investigated, and resolved to the fullest extent
  • Understand and analyze key data, including but not limited to, the drivers and intention of abuse, inbound channels for risks to occur, and gaps in enforcement, in order to implement solutions at scale
  • Deliver key milestones on the Trust & Safety roadmap, including measured progress, and present on such results to key cross-functional stakeholders
Desired Qualifications
  • Experience working in a high-growth, technology or transportation focused industry
  • Passion for autonomous vehicles and what they will enable in the world

1,001-5,000 employees

Self-driving car service
Company mission
Cruise's is building self-driving vehicles to improve life in our cities. The company makes autonomous, sustainable, self-driving EVs.
  • Flexible vacation
  • Paid holidays
  • Paid parental leave
  • Fertility & family expansion benefits
  • 401k matching program
  • Monthly social events
  • Community volunteering programs
  • Healthy meals & snacks for onsite employees
  • Quarterly offsites & working retreats
  • Monthly wellness stipend
  • Mental health support
  • Professional development programs
  • On-site gym in SF HQ
  • Commuter benefits for onsite employees
  • Medical, dental & vision coverage
Company Values
  • Stay safe
  • Stay focused
  • Own it
  • Seek truth
  • Work together
  • Be humble