Job Description

The Financial Platform (“FinPlat”) is an internal platform and operating environment powering Block’s fast-growing mobile payment app, Cash App. FinPlat provides the financial primitives that power reliable, resilient, & scalable money movements for internal customers in Cash App as well as to customers within Square Banking. FinPlat is composed of 6 main work streams (with many smaller embedded sub-teams). These work streams, Card Payments, Bank Rails, Issuing, Money Infrastructure, Brokerage and Composable API, manage a vast number of stakeholders and customers, and all together make up an org of ~100 internal team members. We are looking for a Technical Product Manager to work closely with Engineering Leads, Operations Managers and Product Data Science partners to coordinate critical cross-functional work with the FinPlat Money Infrastructure Treasury teams - Ledgering & Settlements. These key teams power the settlement and ledgering of products in the Cash App ecosystem, and work very closely with the FinPlat Money Infrastructure Reconciliation Teams focused on the automated reconciliation and reporting of these products. This role reports to the Technical Product Lead for FinPlat. 

In this role, you will:

• As part of this role you will drive roadmap formulation and represent the team to external stakeholders and cross functional partners, while balancing short-term and long-term strategy.
• Help scale the Technical Product Management discipline in the Financial Platform organization, as this discipline was newly introduced in Q4-2021. 
• Communicate key developments, updates, and problems to teams (both technical and non-technical) in other disciplines and cross-functional partners.
• Highlight the key technical risk areas, dependencies and technical debt, and develop actionable strategies to address. 
• Grasp complex technical topics and abstract key issues and risks into an actionable form.
• Discern and implement process improvements that facilitate self-organization and enable our engineers to do their best work.
• Tie objectives back to business metrics, that you will help define and champion for your technical product, such as cost, speed, reliability, scale and operational efficiency
• Collaborate with cross-functional team members across multiple time zones including Melbourne, AU, Europe, UK, Ireland, and the four major US time zones
• Establish strong bonds with the other Fin Plat TPMs, as well as the TPMs external to our platform for enhanced communication and collaboration.

Qualifications

• 5-8+ years of deep technical knowledge and understanding of systems and engineering
• Experience with the common challenges in cross-functional working groups, including balancing competing demands and priorities
• Deeply experienced in building and scaling a technical product discipline from the ground up
• The ability to understand and deal well with rapid development cycles and to remain flexible in a fast moving environment
• Demonstrated experience managing trade-offs given specific constraints
• Experience in leading development teams to build third party APIs
• Well versed in synchronous and asynchronous communication and work
• Direct previous experience in developing software as an engineer is a real plus, but not required
• Excellent communication, organizational and leadership skills; ability to inspire team members and influence a room
• Ability to thrive in the discomfort of ambiguity