Full-Time

Customer Service Representative

Posted on 3/14/2025

Veolia

Veolia

10,001+ employees

Water, waste, and energy management solutions

No salary listed

Junior, Mid

Caddo Valley, AR, USA

Category
Customer Experience & Support
Customer Support
Required Skills
Sales
Customer Service
Connection
Connection
Connection
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Requirements
  • High School diploma or General Educational Development (GED) required
  • Prior work experience of 1 to 3 years in the hazardous waste or related industry preferred
  • Ability to create & prepare reports as necessary
  • Strong team player
  • Excellent interpersonal and communication skills
  • Time management: the ability to organize and manage multiple deadlines
  • Strong customer orientation
  • Computer proficient
Responsibilities
  • Answer customer inquiries on a variety of issues pertaining to waste disposal options, pricing, profiling, contracts, and regulations efficiently and effectively.
  • Process incoming waste profile sheets for accuracy and forward to appropriate destination indicating disposal methodologies for approval and resolve any discrepancies.
  • Enter a variety of information into the appropriate system programs to include profile information, approval decisions, and confirmation letters.
  • Respond to calls with respect to waste pickup and scheduling by informing appropriate personnel with dates, customer, and scheduling data.
  • Review billing packets for accurate coding data and confirm codes to match contracted pricing. Modify pricing information if incorrect in system. Follow up with a collection of open AR.
  • Make sales calls on established customers to provide additional services or maintain current customer base.
  • Assist VES-TS personnel in determining existing contract specifications, pricing, options, regulations, etc. to better service customer & internal needs and service level. Preparation of customer quotations.
  • Process Certificate of Tracking (COT)/Certificate of Destruction (COD) requests within geography.
  • Other duties as assigned
Desired Qualifications
  • Associate’s degree in a related field preferred

Veolia focuses on ecological transformation by providing solutions for water, waste, and energy management. The company operates in three main areas: ensuring access to resources, preserving existing resources, and replenishing them. Veolia's services include supplying drinking water to 79 million people and wastewater services to 61 million people, as well as producing energy and treating waste. In 2021, they generated nearly 48 million megawatt hours of energy and managed 48 million metric tons of waste. What sets Veolia apart from its competitors is its comprehensive approach to resource management and its commitment to sustainability on a global scale. The company's goal is to lead the way in ecological transformation, making a significant impact on environmental preservation and resource management.

Company Size

10,001+

Company Stage

IPO

Headquarters

Aubervilliers, France

Founded

1853

Simplify Jobs

Simplify's Take

What believers are saying

  • Veolia's €800M investment from Bpifrance strengthens its shareholder base and growth potential.
  • CriteriaCaixa's €1B investment supports Veolia's strategic direction and governance.
  • Veolia's $320M contract for UAE desalination plant enhances its water technology leadership.

What critics are saying

  • Increased competition in water technology may impact Veolia's market share.
  • Rising raw material and energy costs could affect Veolia's profitability.
  • Geopolitical instability in operating regions poses risks to Veolia's project timelines.

What makes Veolia unique

  • Veolia leads in ecological transformation with strategic investments from Bpifrance and CriteriaCaixa.
  • Veolia's GreenUp program focuses on sustainable, low-carbon, and energy-efficient solutions.
  • Veolia's advanced water treatment technologies align with global sustainability trends.

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Benefits

Paid Vacation

Paid Sick Leave

Phone/Internet Stipend

Company News

Fusacq
Mar 25th, 2025
Veolia gains €800M investment from Bpifrance

Bpifrance and its Lac1 fund have invested €800 million in Veolia, a global leader in ecological transformation, as part of a shareholder agreement. This investment will include a Bpifrance representative joining Veolia's Board of Directors. The move aligns with Lac1's strategy to support French multinationals with high growth potential. Veolia's CEO, Estelle Brachlianoff, welcomed Bpifrance as a strategic long-term shareholder, enhancing the company's shareholder base and sustainable value creation.

Forbes
Mar 18th, 2025
Criteria acquires 5.011% of Veolia shares

CriteriaCaixa has acquired a 5.011% stake in Veolia and plans to join its board of directors with a representative. The proposal includes appointing former minister Elena Salgado as a board member. CriteriaCaixa aims to support Veolia's strategic direction and governance, enhancing its diversification portfolio. This move aligns with Criteria's Strategic Plan 2025-2030, focusing on sustainability and responsible business models, contributing to Veolia's growth in addressing environmental challenges.

EPE
Mar 4th, 2025
CriteriaCaixa buys 5% of Veolia for €1B

CriteriaCaixa, the investment arm of Fundación ”la Caixa”, has acquired a 5% stake in Veolia Environnement for €1 billion. This stable shareholding agreement includes a board representative for CriteriaCaixa. The investment supports Veolia's GreenUp program and aligns with CriteriaCaixa's diversification strategy. Despite tensions over Agbar's water management in Catalonia, the acquisition strengthens CriteriaCaixa's influence in strategic sectors and benefits its philanthropic activities.

Securities.io
Dec 13th, 2024
Addressing Microplastics Through Science – Bugs And Alternative Materials

Microplastics have become a concern. These particles, smaller than 5 millimeters, slough off plastic as it degrades. It is a menace that is practically omnipresent and ubiquitous.According to an article published in the magazine of Harvard Medical School, Harvard Medicine, microplastics have been detected throughout the human body, including in the blood, saliva, liver, kidneys, and placenta.Microplastics, smaller than 1 micrometer, called nanoplastics, are even more dangerous because they can infiltrate cells. Apart from the human body, microplastics have penetrated – with their severely contaminating presence – the environment, marine wildlife, and animals.Microplastics could be found in human breast milk and an infant's first stool, the meconium, indicating that the danger of microplastics is walking alongside us, like an ominous shadow, from day zero.It could potentially cause oxidative damage, DNA damage, and changes in gene activity. It is also a known carcinogenic substance and, as Harvard Medicine reports, microplastics have been found responsible for reduced sperm count and quality, ovarian scarring, and metabolic disorders in offspring in studies done on mice.Despite its adverse effects, we humans constantly inhale and ingest microplastics through contaminated seafood, including fish and shellfish. They are present in tap water, bottled water, and other commonly consumed beverages like beer.A study cited by the United Nations estimated that the average adult consumed approximately 2,000 microplastics per year through salt

Capital Riesgo
Dec 6th, 2024
Albia | Imap Asesora A Frimarte En Su IntegraciĂłn En Veolia

VEOLIA, líder mundial en soluciones medioambientales, anuncia la integración de FRIMARTE, empresa gallega especializada en instalaciones frigoríficas y de aire acondicionado navales e industriales. Esta operación está en línea con el nuevo programa estratégico de VEOLIA, GreenUp, para acelerar en todo el mundo la implantación de soluciones asequibles y replicables que descontaminen, descarbonicen y regeneren nuestros recursos. Uno de los impulsores de GreenUp es la eficiencia energética y la producción de energía local baja en carbono. Sobe VEOLIA. VEOLIA es líder mundial en gestión de energía, agua, residuos y gestión optimizada de recursos

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