Pharmacy Marketing Representative

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This position for WVUH Specialty Pharmacy & Home Infusion (WVUHSPHI) will be responsible for the promotion of WVUHSPHI clinical, operational, and business service offerings to WVUHS community hospitals, clinics, and providers. The Pharmacy Marketing Representative will prioritize and develop a strategy for WVUHSPHI growth through the engagement of department leadership, clinic staff, hospital administration, and other key stakeholders throughout the health system. They will form relationships and bring value in the form of marketing, integration awareness, streamlined communication processes, and educating on patient centered outcomes research opportunities. The Pharmacy Marketing Representative will be responsible for increasing referral rates to WVUHSPHI and thus contributing to the overall growth in revenue and volume for the department and organization.

MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Bachelor of Science in related field 

2. Current Driver's License.
EXPERIENCE:
2. Two (2) years' of professional sales or marketing related sales experience 

PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Bachelor of Science in Sales or Marketing
2. Sales Certification
EXPERIENCE:
3. Five (5) years’ experience in healthcare related sales or marketing

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Establishes department growth strategy for Chief Pharmacy Officer, AVP, and department leadership
2. Identify areas of opportunity using data analysis as it aligns with the mission and vision of the organization
3. Develop clinic and entity leadership relationships through education at routine visits and meetings
4. Serve as liaison between department leaders and clinic staff
5. Present strengths, weaknesses, opportunities, and threats to department leadership
6. Track and present monthly successes in addition to quarterly and annual goal progression
7. Meet with department leadership on a routine basis or as needed
8. Attend organizational meetings as a subject matter expect in marketing, revenue growth, and capture opportunity
9. Coordinate with legal, compliance, analytics, and regulatory teams on a routine basis and as needed
10. Work with department leaders to understand patient/caregiver needs and assist with patient engagement strategy
11. Coordinate provider satisfaction surveys on annual basis or as needed
12. Assist with department leadership and accounting with budget planning and forecasting as it aligns with system growth
13. Work to achieve all personal or organizational goals assigned
14. Participates in all pharmacy strategy related meetings
15. Assists in quality improvement initiatives as it relates to services offered, opportunity, and capture
16. Develops or revises the department marketing strategy for providers/clinics
17. Coordinates with department Outcomes, Compliance, and Market Access roles regarding departmental and organizational strategy
18. Addresses clinic complaints with department leadership in a timely manner
19. Provides input for enhanced workflow opportunities as it relates to technology enhancement, communication, or other services needed
20. Understands and summarizes limited distribution and/or limited payer network inclusion or exclusions to clinics
21. Provides Clinics and entity leadership with current industry related information
22. Attends local, regional, and national conferences as required.
23. Maintains a comprehensive understanding of the 340B Drug Discount program in addition to assisting with compliance of program
24. Provides education to staff and assists department committees with projects, procedures, and policies

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Prolonged sitting or standing 

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 50-75% travel to WVUHS clinics
2. 25-50% office or cubicle environment 
3. 25% remote work possibility 

SKILLS & ABILITIES:

1. Must be able to use computers and software applications.
2. Knowledge of medication labeled indications.
3. Knowledge of rules, policies and regulations related to the disbursal of pharmaceutical drugs preferred.
4. Knowledge of clinical procedures or operations.
5. Must be able to work with multiple demands.
6. Must be able to work accurately, efficiently, and safely in a fast-paced environment.
7. Must be polite and respectful when communicating with staff, physicians, patients and families. Must approach interpersonal relations in a positive manner.
8. Must demonstrate flexibility to meet the needs of department or hospital in regard to changes in work volume, planned change, scheduling changes and emergency call-backs (i.e. weather or disaster).
9. Must be able to communicate effectively verbally and in writing and place high emphasis on customer service.

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Day (United States of America)

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

233 WVUH Specialty Pharmacy

Address:

3040 University AveMorgantownWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.