WHAT YOU’LL DO:

• Support the Client Development Manager to execute the local strategy, to strengthen client relationships and expand personalized service such as local events, gifting, client entertainment based on specific business needs & while monitoring local retention budget 
• Assist in the creation and development of programs for client engagement
• Execute planning and logistics of the Private Client client journey in all events online and off
• Compile weekly and quarterly reports for Client Development results and goals through the analysis of KPIs 
• Support assigned events and travel within allotted budgets, align and report on performance initiatives
• Communicate weekly with our Paris office to coordinate for ad hoc projects and gifting
• Pull data through various platforms to ensure accuracy in developing key market opportunities for CD manager 
• Collaborate with the Private Client Stylists to strengthen their skills to create and drive client retention and migration through consistent coaching and mentorship
• Ensure the Private Client Stylists have a client-centric approach, act as a FARFETCH Ambassador, and maintain brand consistency and guidelines.
• Use data to profile key top tier clients, potential new clients, and their networks for quality new client acquisition, converting them into loyal clients
• Support devising branded initiatives to encourage client introductions

WHO YOU ARE:

• You have at least 2 years of experience in luxury fashion sales, specifically around Client Development
• You have strong time management skills and prioritization with the ability to work under specific timelines and fast-paced environments
• You have strong organizational skills and attention to accuracy and detail 
• You have a strong knowledge of Google systems (Google Sheets, Slides) and Microsoft office (Excel, Powerpoint)
• You have a strong business development mindset
• You are an excellent team player but also able to work on your own initiative
• You are comfortable with ambiguity, adopting a flexible approach
• You have excellent written and verbal communication etiquette
• You are able and willing to travel when necessary

EQUAL OPPORTUNITIES STATEMENT

• Farfetch is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.