Full-Time
Head of Field Marketing
Field Marketing
Posted on 10/4/2025
NiCE
5,001-10,000 employees
Cloud-based CXaaS with AI analytics
No salary listed
Union City, NJ, USA
Hybrid
NICE-FLEX hybrid: 2 days in office, 3 days remote per week.
 Growth & Marketing (6) |
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- 10–15 years of B2B field/regional marketing experience (enterprise SaaS or technology preferred)
- Demonstrated success in delivering marketing-sourced pipeline and accelerating opportunities
- Expertise in events, demand generation, and digital marketing
- Strong collaboration skills with sales and cross-functional teams
- Ability to localize global campaigns and execute them end-to-end
- Excellent project management and budget oversight capabilities
- Data-driven approach with experience in ROI and pipeline reporting
- Bachelor’s degree in Marketing, Business, or related field. Advanced degree strongly preferred
- Highly organized and capable of managing multiple programs and timelines
- Strong stakeholder management skills, bridging central and regional teams
- Analytical mindset with comfort in tracking KPIs such as pipeline contribution and ROI
- Adaptable and thrives in fast-paced, dynamic environments
- Proven leadership in building high-performing, inclusive teams
- Design and execute integrated campaigns that generate qualified leads and accelerate sales opportunities
- Plan and manage field events including roundtables, trade shows, executive dinners, and roadshows
- Align marketing initiatives with regional sales priorities, pipeline goals, and territory targets
- Lead and scale account-based marketing programs to drive account expansion and product adoption
- Co-market with channel partners, resellers, and alliances to amplify reach and impact
- Manage regional agencies, event vendors, and budgets to ensure cost- effective execution
- Coordinate cross-organizational efforts across territories, segments, and portfolios
- Drive operational excellence through scalable processes, best practices, and continuous improvement
- Set and track KPIs for all marketing initiatives, ensuring alignment with corporate objectives
- Leverage digital marketing strategies to support acquisition, cross-sell/upsell, and adoption goals
- Build and nurture executive-level relationships across internal and external stakeholders
- Advanced degree strongly preferred
NICE provides cloud-based customer experience (CX) solutions through its CXone platform, a CXaaS suite that includes AI-driven analytics, workforce optimization, and digital self-service. The product runs as a subscription cloud service that integrates with other enterprise systems and a broad ecosystem of pre-integrated applications. Brands use the CXone cloud to manage customer interactions across channels, while AI analytics uncover insights and workforce optimization helps schedule staff. NICE differentiates itself with a broad, enterprise-grade CXaaS platform and extensive integration capabilities through a large partner ecosystem, aiming to improve customer experiences and operational efficiency for businesses.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Ra'anana, Israel
Founded
1986
Simplify's Take
What believers are saying
- Agentic AI partnerships can expand CXone into back-office workflows.
- AI ARR growth shows monetization strength across analytics and workforce tools.
- Orchestrator and AI Ops Center deepen automation across customer-service operations.
What critics are saying
- ServiceNow can become the orchestration layer, reducing NiCE to analytics.
- Genesys and Verint pressure enterprise renewals and pricing in core CX.
- Large-customer AI commitments sacrifice near-term cloud growth and pricing power.
What makes NiCE unique
- CXone Mpower unifies AI insights, third-party apps, and enterprise workflows.
- NiCE combines customer experience software with compliance, fraud, and safety tools.
- Its large installed base spans 22,000-plus organizations across 150 countries.
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Company News
Concentrix: valuation after NiCE AI partnership & stock gains. 4h ago · 0:00 listen · Source: simplywall.st Summary. Concentrix has expanded its partnership with NiCE, achieving Platinum status in NiCE's 360 Partner Program. This program focuses on agentic AI for complex customer support. Here's the thing: Concentrix stock has seen a 1-month return of over 15% and a 7-day gain of over 7%. However, it remains down over 31% year to date. What's interesting is that the stock trades at $28.29, with an indicated intrinsic discount of over 66% and a 45% gap to analyst price targets. The most popular narrative suggests Concentrix is 31% undervalued, with a fair value of $41.25. This view is based on long-term earnings and margin assumptions, not short-term sentiment. Synergies from the Webhelp acquisition are expected to improve margins and cash flow. The bottom line: this valuation depends on execution, and a $4.9 billion debt load could impact the outlook if conditions tighten. This information can help you understand the potential risks and rewards of this stock. This is an AI-generated audio summary. Always check the original source for complete reporting.
Openreach, a British Telecom unit, has deployed proactive AI agents from NICE Cognigy across 15 million customer journeys during the UK's largest digital infrastructure transformation. The AI-driven system has delivered tens of millions in financial benefits for Openreach and clients including Vodafone and Sky. The platform uses agentic AI to anticipate customer needs and initiate real-time conversations via text, email and voice, rather than waiting for customers to make contact. This has improved appointment success rates, reduced inbound contact volumes and lowered repeat contacts. Openreach's Trustpilot rating rose to 4.7 out of 5 from 2.0 following the rollout. The company is investing £15 billion to build a full-fibre broadband network reaching 25 million homes and businesses by end-2026.
NICE Ltd. has received strong analyst backing, with a consensus price target of $150 implying 36% upside as of 27th March 2026. Over 60% of analysts maintain bullish ratings on the stock. The company recently unveiled a revolutionary agentic AI solution at Enterprise Connect 2026 that transforms enterprise interaction data into production-ready AI agents. The platform learns from billions of CXone customer interactions to identify automation opportunities across audio, chat and digital channels. On the same day, NICE demonstrated innovations at Nexus 2026, including Model Context Protocol integration and hybrid voice-digital journeys. The company provides enterprise software solutions for financial crime compliance and customer engagement, leveraging AI to enhance global customer experience and operations.
NiCE named to Fast Company's Annual list of the World's Most Innovative Companies of 2026. Mar 24, 2026 Ranked 11th in the Applied AI category, NiCE joins the ranks of google, nvidia, adidas, walmart, and more. Hoboken, N.J., March 24, 2026 - NiCE (Nasdaq: NICE) today announced that it has been named to Fast Company's prestigious list of the World's Most Innovative Companies of 2026. This year's list shines a spotlight on businesses that are shaping industry and culture through their innovations. NiCE ranked 11th in the Applied AI category in this list, alongside a total of 720 recognized honorees across 59 sectors and regions. A pivotal milestone in 2025 was the acquisition of Cognigy, which strengthened NiCE CX AI capabilities and accelerated its leadership in customer experience automation. With this acquisition, NiCE uniquely combines market-leading CCaaS and conversational AI in a single, fully AI-native CX platform - unifying human-assisted engagement, autonomous, self-service and agentic orchestration on a single data foundation. "Two principles guide us forward: speed and focus," said Scott Russell, NiCE CEO. "We are moving decisively to extend our market leadership into the era of agentic AI, leveraging our unified AI-native platform and deep domain expertise to redefine customer experience." The World's Most Innovative Companies is Fast Company's hallmark franchise and one of its most anticipated editorial efforts of the year. To determine honorees, Fast Company's editors and writers review companies driving progress around the world and across industries, evaluating thousands of submissions through a competitive application process. The result is a globe-spanning guide to innovation today, from early-stage startups to some of the most valuable companies in the world. "Our list of the Most Innovative Companies is about spotlighting organizations that don't just adapt to change - they drive it," said Brendan Vaughan, editor-in-chief of Fast Company. "The companies we honor this year are redefining what leadership looks like in 2026, pairing bold ideas with measurable impact and turning breakthrough innovation into real-world value. They are setting the pace for their industries and offering a blueprint for what sustained innovation can achieve." The full list of Fast Company's Most Innovative Companies honorees can now be found at fastcompany.com. It will also be available on newsstands beginning March 31, 2026. Fast Company will host the Most Innovative Companies Summit and Gala for honorees on May 19 in New York City. The summit features a day of inspiring content, followed by a creative black-tie gala including networking, a seated dinner, and an honoree presentation. About Fast Company Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with fellow business publication Inc. For more information, please visit fastcompany.com About NiCE NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Its purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Corporate Media Contact Christopher Irwin-Dudek, +1 201 561 4442, [email protected], ET Investors Ryan Gilligan, +1 551 417-2531, [email protected], ET Omri Arens, +972 3 763-0127, [email protected], CET Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks. Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Russell, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company"). In some cases, such forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
NICE has expanded its Cognigy platform with new AI-driven features, including automated discovery and deployment of enterprise AI agents, a closed-loop performance model and conversation analytics tools. The updates were unveiled at recent industry events. The enhancements aim to help enterprises transition from static analysis and slow rollout cycles to real-time, data-driven management of AI agents and customer interactions. The platform now integrates engagement data, automation discovery and deployment into a unified workflow, allowing companies to simulate large volumes of interactions before launch and evaluate conversations using large language model-based scoring. The move positions NICE to deepen penetration in large accounts through higher recurring cloud revenue, though it may increase infrastructure spending and impact margins.