Full-Time

Manager Operations

Updated on 12/6/2024

Medline

Medline

5,001-10,000 employees

Provider of medical supplies and healthcare solutions

Healthcare

Compensation Overview

$68.6k - $99.3kAnnually

+ Bonus + Incentive

Senior

Rochester, NY, USA

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Supply Chain Management
Inventory Management
Requirements
  • Bachelor’s Degree
  • At least 5 years of supply chain or warehouse/inventory management experience from overall planning to execution of programs
  • At least 3 years of project management and supervisory experience
  • Experience with dealing and negotiating with customers/vendors
  • Willingness to travel to customer sites required
Responsibilities
  • Build and maintain overall employee morale and motivation on the account supported. Manage the overall performance review process and collaborate with the Director of Supply Chain Operations on ensuring that the team is built with the right skillset and competencies to be successful.
  • Ensure customer needs and expectations are met by ensuring product quality, inventory levels, and staff interactions are in-line with or exceed expectations. Conducts regular interaction with clients, SCO management, Sales and on matters concerning review of current account, staffing levels, and account expansion.
  • Work with Director of Supply Chain Operations on budgetary responsibility for the onsite program and usually contributes to budgetary impact by regularly reviewing existing account. Monitor expenses, identifies trends, and ensures operations are within budgetary guidelines.
  • Recommend and implement new policies or modifications to existing policies and provide general guidelines and parameters for onsite supervisors and their direct reports. Monitor overall team metrics and evaluate level of service provided through established metrics.
  • Build customer relationship and serve as the primary contact for responding to customer’s inquiries. Provide timely response to service failures and customer concerns. Provide technical expertise and in-depth knowledge of regulatory guidelines and procedures in compliance with federal and state requirements.

Medline provides a wide range of medical supplies and healthcare solutions to clients such as hospitals, nursing homes, and home health agencies. Their product catalog includes items like protective gear, wound care supplies, diabetes care products, and home diagnostics. Medline operates on a business-to-business model, selling directly to healthcare providers and institutions. They generate revenue through the sale of these medical supplies and equipment, as well as offering value-added services like supply chain management and educational resources. What sets Medline apart from its competitors is its strong focus on sustainability and resilience, demonstrated by significant investments in domestic supply chain infrastructure. The company has received recognition for its consistent value and support, including the Preferred Supplier of the Year award from the University of Texas System Supply Chain Alliance.

Company Stage

Grant

Total Funding

$486.4K

Headquarters

Mundelein, Illinois

Founded

1966

Simplify Jobs

Simplify's Take

What believers are saying

  • Medline's planned IPO in 2025 could raise over $5 billion, boosting capital.
  • Expansion into lab and EVS with Sutter Health increases Medline's market reach.
  • AI integration in supply chain management reduces costs and enhances efficiency.

What critics are saying

  • Leadership transition with Jim Pigott's retirement may affect strategic continuity.
  • Market volatility could impact Medline's financial stability post-IPO.

What makes Medline unique

  • Medline's partnership with Microsoft enhances its AI-driven supply chain capabilities.
  • The OptiView® Transparent Dressing showcases Medline's innovation in advanced wound care.
  • Medline's commitment to sustainability strengthens its competitive position in the healthcare market.

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