Office Manager

About Masterworks:

Masterworks is a fintech platform that allows anyone to invest in multi-million dollar paintings by names like Banksy, Basquiat, and Picasso. We have built a portfolio of over $1.2 billion in world-class artworks, introducing over 1 million individuals to the $2.2 trillion art market.

Masterworks has been covered by The New York Times, CNBC, The Wall Street Journal, and the Financial Times, and was recognized as one of the Top 50 Startups in the US by LinkedIn. In 2021, we achieved unicorn status with a $110M Series A at a valuation exceeding $1 billion. We are based at 1 World Trade Center in New York City's Financial District.

Role Overview:

As Masterworks continues to expand, we are seeking an energetic and hyper-organized Office Manager to join our team and contribute to our vibrant workplace culture.

You will play a pivotal role in ensuring the smooth operation of our office environment. This position requires someone who thrives in a fast-paced setting, can multitask effectively, and is willing to take on various responsibilities to support our team. You will report directly to the Manager, Talent and People Operations and liaise closely with the Executive team. This position is based out of our headquarters in downtown Manhattan, where a team of 65 (and growing!) employees work on-site full-time.

Key Responsibilities:

• Employee Engagement & Culture Building:
  • Proactively identify opportunities to improve the day-to-day employee experience whether that's a change to the office environment, a new ritual, or a small touch that makes the office more welcoming
    
  • Partner with the People Ops team to build and maintain a culture that reflects Masterworks' energy and values.
  • Plan and execute social and engagement events to foster team spirit. A combination of onsite and offsite events, including Halloween costume contest, our annual Holiday party, and happy hours, etc.

• Administrative Support:
  • Act as the first point of contact for visitors and guests at reception, providing a warm welcome and ensuring a positive experience.
  • Conduct office tours for new employees and assist People Ops with onboarding processes, and HR admin.
  • Manage the building security list and ensure compliance with security protocols.

• Office Operations:
  • Coordinate daily lunch catering and ensure timely delivery of meals (sourcing caterers, ordering lunch, assisting with set-up and clean-up)
  • Develop and implement office policies and procedures to ensure efficient operations.
  • Monitor and manage office supplies inventory, ordering supplies as needed, and ensuring cost-effective procurement.
  • Budget management for office-related expenses.
• Facility Management:
  • Addressing any maintenance or facility-related issues promptly.
  • Manage a full-time housekeeper, assisting as needed.
  • Handle vendor management, sourcing external vendors and negotiating as needed, and liaising with building management.

Requirements:

• In-office availability with flexibility in working hours when necessary (for hosting events, office maintenance, etc.)
• Self-motivated, energetic, and positive attitude with a willingness to tackle any task, no matter how small.
• Punctual, reliable, and deadline-driven personality.
• Excellent communication and interpersonal skills, with the ability to interact professionally with all levels of staff and external contacts.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Proficiency in Google Suite and calendar management.
• Experience managing office relocations, a plus.
• 3+ years of experience in an administrative or office management role where you were the primary owner of these responsibilities — ideally on a lean team or as a solo operator.
• Bachelor's degree required.
• Professional working proficiency in Spanish, a plus

How does Masterworks think about compensation?

The compensation range for the role is $70-110k. Our ranges are very broad to accommodate all types of candidates and encourage growth. Specific compensation offered to a candidate may be dependent on factors such as education, experience, qualifications, and alignment with market data. Exceptional candidates may receive salaries outside of the posted ranges.