Full-Time

Business Analyst

Starlink Enterprise

Posted on 3/15/2023

SpaceX

SpaceX

10,001+ employees

Develops and launches advanced rockets and spacecraft

Aerospace
Hardware

Junior

West Athens, CA, USA

Required Skills
Power BI
Python
Communications
Management
SQL
Tableau
Looker
Data Analysis
Requirements
  • Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics
  • 2+ years of experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
  • Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
  • Experience using Python (scripting, analysis, and/or development)
  • SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
  • Advanced understanding of database structures, query optimizations, ETL development
  • Start-up, consulting, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
  • Strong project management and self-directed prioritization skills
  • Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
  • Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
  • Experience working with customer operations teams and tools (e.g. ticketing, account management, communications tools)
  • Must be willing to work long hours and weekends as needed
  • To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here
Responsibilities
  • Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes
  • Define and develop department-level metrics and associated dashboards that quantify the health of our customer accounts and influence change
  • Integrate with all levels of the business to understand current workflows and identify systematic gaps
  • Develop automation that accelerate revenue, mitigates business risk or creates efficiencies within Starlink Business Operations and across teams
  • Own data integrity, tool maintenance, and reporting quality
  • Train internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting
  • Improve data capture for future Account Management use cases, identifying front-end requirements and collaborating with software development teams on table structure
  • Support new market launch, continuous improvement, and cross-functional strategic initiatives

SpaceX specializes in developing and launching advanced rockets and spacecraft, with a focus on transforming space transportation. Their key technologies include advanced rocket propulsion systems, spacecraft design, and cargo resupply missions for NASA.

Company Stage

N/A

Total Funding

$9.2B

Headquarters

Hawthorne, California

Founded

2002

Growth & Insights
Headcount

6 month growth

9%

1 year growth

25%

2 year growth

33%

Benefits

Benefits and Perks - Our employees’ well-being is important to us and essential to our capacity to do extraordinary things. We offer a wide variety of programs to support the health, wellness, and financial security of our employees and their families.

INACTIVE