Role and Responsibilities

• Support Managing Director in planning, directing, managing, and coordinating day-to-day business activities and product-related projects (agendas, briefings, and wider materials for internal meetings and major client events)
• Actively engage in client communication, work closely with the Client Service and Program Delivery teams to ensure client satisfaction
• Plan staffing levels and lead recruiting, hiring, and onboarding efforts for new direct report team members
• Identify and help solve Product Team challenges and gaps
• Utilize strong analytical skills to make data-driven decisions
• Oversee assigned accounts for all direct reports, provide direction and ensure client satisfaction
• Partner with multidisciplinary teams to ensure the realization of business outcomes in working solutions
• Construct comprehensive and effective presentations that translate issues into actionable objectives and  compelling stories
• Partner with Client Service to identify account growth opportunities and support sales initiatives
• Develop a strong network of relationships with key stakeholders across Bounteous (service lines, client accounts, sector, wider business support teams)
• Provide mentorship and career development for team members while maintaining company culture that emphasizes quality, continuous improvement, key employee retention, and high performance
• Serve as a key contributor in the development of Bounteous’ perspective on customer experience; collaborate with digital strategists, technologists, data scientists, and other specialists to craft a powerful point-of-view
• Define project vision for large and complex projects​ in the financial services industry
• Create and execute product strategies for growing/operating digital platforms​ or ecosystems
• Support Product Managers to develop key financial services industry thought leadership; present our industry point-of-view to senior customers and prospects in account meetings, customer roundtables, conferences, and industry events
• Develop prioritized roadmaps based on value scoring in collaboration with stakeholders for business initiatives
• Recognize and synthesize key findings and develop alternative solutions; be comfortable challenging assumptions

Preferred Qualifications

• 8+ years of product management experience working in a strategic capacity in the United States Financial Services sector (Small, Fintech, Insurance, and/or Wealth); professional services experience a plus
• Experience working with an Executive Leadership Team and/or C-suite team members. An outstanding executive presence, the ability to inspire, engage, partner with, and influence senior leadership
• Digitally-savvy and well-informed on innovations, trends, and technologies in the financial services digital space
• Proven ability to manage program-level or enterprise priorities
• Resourceful, with the ability to find solutions where they are not obvious
• Familiarity with multiple functional suites and software packages for requirements (JIRA, Azure DevOps, etc.)
• Deep knowledge and experience with multiple SDLCs such as Agile, Scrum, and traditional waterfall
• Strong foundation in core Product Management skill sets
• Exposure to a wide variety of technology platforms (Drupal, Adobe, Magento, Shopify, OMS, PIMs, etc.)
• Strong written and verbal communication skills
• A collaborative spirit and team player
• Strong skills in MS Word, Excel, and PowerPoint 
• BA/BS degree or equivalent consulting agency experience preferred
• Ability to travel as needed, up to ~25%. To ensure the safety of all our team members, Bounteous requires that all team members who enter our physical Collaboration Centers be fully vaccinated, unless medically or religiously exempt