Partner Success Manager
Polygon Studios, Remote
Confirmed live in the last 24 hours
- Ability to read NFT/Web3 market conditions and translate that into a value with current top-end Polygon Studios projects
- Comfortable project managing and designing web3 strategies for leading brands working with Polygon
- Creating industry best practices that can be provided to clients
- Ability to liaise with the PS/project marketing teams to develop strategies around deriving more value from the Polygon ecosystem
- Working with PS marketing team on creating marketing campaigns for our leading clients
- Ability to create and run teams, processes, systems and measurable accounts management metrics/OKRs/KPIs
- Ability to create deep relationships with other divisions/units at Polygon
- Exemplary account management pedigree/experience
- Understand industry best practices and trends within the NFT industry and advise/support new projects accordingly
- Consultative and problem-solving in dealing with top tier projects on their blockchain/NFT designs to build the most successful business possible
- Be accountable for customer retention and expansion, increasing the lifetime value of existing customers through client management, forecasting, and driving growth through a variety of creative means (partnerships, connecting to ecosystem partners and investments, technical advice and design, relationship management, etc.)
- Be able to juggle multiple projects and internal Polygon teams to be able to provide high-quality service to projects
- Lead customers through our integration experience and help consult them deeply understand our customers business and their needs, and help them maximize the success of their NFT business
- Create a scalable playbook for customer success, working with our internal content
- Be a constant advocate for business customers of Polygon
Secondary scaling solution for the Ethereum blockchain
Polygon's mission is to ensure access to a decentralized future for everyone. The company is building infrastructure to build and scale dApps. With over 19k+ dApps using Polygon to scale their performance, Polygon is fostering the growth of Web3 applications by providing the infrastructure needed for Web3.
- Work from anywhere (Remote first)
- Flexible working hours
- Flexible vacation policy
- Competitive Salary
- Onwards and upwards: Be part of a fast-expanding team and grow with us.
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- Together we fly: We have got your back, always. Let’s work together, grow together.
- Write your future: With us, you’re going to script your story in the epic Web3 revolution.
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