Young Service Product Intern

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

• Lead end-to-end product lifecycle management by synthesizing market demand, industry trends, and user feedback.
• Conduct research to define requirements, design product architecture and features, and collaborate with R&D to deliver solutions from concept to launch.
• Monitor operational metrics and collect user insights to drive iterative improvements in functionality and experience.
• Align cross-functional teams to develop commercialization strategies that amplify product competitiveness, accelerate user growth, and achieve business targets.
• Research the market, users, and competitors. Streamline business processes, document BRD/PRD, and formulate product strategies and roadmaps.
• Clarify functional priorities to provide clear direction for product development.

About You

• Bachelor’s degree or above in Business Analytics, Data Science, or a related field is strongly preferred.
• Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
• Strong analytical and logical-thinking skills, with the ability to interpret data and extract actionable insights.
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
• Ability to conduct market, user, and competitor research and translate findings into clear product requirements.
• Strong interest in product management and willingness to learn quickly and take ownership of tasks.
• Fluency in English is required; proficiency in Mandarin is a significant plus.
• Experience with data tools (e.g., Excel, SQL, Tableau) is a bonus but not mandatory.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.