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Services Engagement Manager
Medtech Clinical
Confirmed live in the last 24 hours
Locations
Philadelphia, PA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Requirements
  • Direct Life Sciences or MedTech experience within the Clinical Operations or Clinical Data space and understanding of the management of clinical trials
  • Strong written and verbal communication skills, executive-level presence, and experience in facilitation
  • Ability to engage audiences of varying perception levels
  • Collaborative and consultative work style with the ability to build short- and long-term strategies to ensure customer success and continued evolution
  • 5+ years of experience delivering consulting services, including involvement in selling services
  • Proven success in selling services and providing strategic vision
  • Ability to travel up to 25%
Responsibilities
  • Align closely with the MedTech Sales, Strategy, and Services teams to design customer-specific implementation strategies, establish long-term success metrics and plans, and establish confidence in our ability to deliver
  • Set customer and internal stakeholder expectations correctly with a focus on long-term customer success
  • Position services, support, training, and other solutions that may be needed for a successful customer experience
  • Work with Services teams and leaders to ensure successful project delivery aligned to the delivered implementation plan and long-term customer strategy
  • This is an opportunity to work for one of the fastest-growing public companies in the world…a true LEADER in Life Sciences & MedTech Cloud Software
Desired Qualifications
  • Direct experience partnering with customers in the MedTech industry
  • Direct Life Sciences Content Management Solution and/or data management applications experience
  • Hands-on experience with solution design and system configuration
  • Experience with SaaS/Cloud-based solution deployment
  • Background includes exposure to MedTech organizations' regulatory compliance and validation standards in the industry
Veeva Systems

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.
Benefits
  • Parental leave
  • PTO
  • Free food
  • Health, dental, & vision insurance
  • Gym membership reimbursement
Company Values
  • Do the Right Thing
  • Customer Success
  • Employee Success
  • Speed