Revenue Manager

What will you do :

As a part of the growing Revenue Strategy Services (RSS) team at Lighthouse, you will be on the forefront of domestic and international expansion for this crucial business function. Over the past decade, our Revenue Strategy Services team has set themselves apart from the competition with our dedicated team of revenue management experts offering holistic revenue management service using the best tools in the industry.

As a Revenue Manager, you will be responsible for managing stakeholders, critical thinking, expressing opinions, embracing feedback, answering questions, advocating for customers, shaping strategy with support, and driving your portfolio’s revenue performance. You will work closely with cross-functional teams, senior leaders, and customers to achieve revenue goals and maintain strong relationships.

Where you will have impact:

• Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels across multiple systems and brands.
• Lead revenue calls with hotel owners, asset managers, General Managers, and Directors of Sales.
• Review our proprietary BI platform across each hotel in portfolio and provide necessary analysis, recommendations, or strategy implementations.
• Manage the Digital Strategy including meta search, travel ads, and Google Ads.
• Manage the Online Travel Agent relationships and promotion participation to increase conversion and placement for hotel clients.
• Assist in ad hoc analysis for hotel clients to identify revenue opportunities.
• Assist or lead the development of new tools, reports, and processes for the RSS team.
• Assist or lead in training new Revenue Managers or employees.
• Freedom to work on projects that move the company forward!

About our team:

Join our Revenue Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The RSS team is made up of 40 Revenue Professionals dedicated to creating an individualised and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Hybrid working environment.
• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are:

• At least 1 year of revenue management or hotel operations management experience.
• Knowledge of at least 4 different hotel brands or independent systems.
• Willingness to own and execute tasks and deliverables.
• Strong presentation skills using the Lighthouse suite of products.
• Excellent analytical, problem-solving and troubleshooting skills.
• Strong overall business and people skills with the ability to inspire and motivate team members.