Full-Time
Presales Engineer
Physical Security
Posted on 10/5/2025
K Group
11-50 employees
Managed IT, security, and integration solutions
No salary listed
Grand Rapids, MI, USA
In Person
 IT & Security (1) |
|---|
- Physical Security field experience is required
- Strong working knowledge of computer systems, hardware’s, and software
- Strong troubleshooting skills with the ability to identify and resolve complex technical problems
- Ability to work collaboratively in cross-functional teams and communicate effectively
- Proven ability to meet deadlines and handle multiple tasks
- Provide the effective and comprehensive communications and documentation from the time of assignment through to a Project or Service hand-off, ensuring a clean execution and excellent experience for all involved
- Support the Sales representative in consistently moving Opportunities forward
- Excellence in the experience, thoroughness, accuracy, and timeliness of assigned site assessments. Experience of owner and sales representative will be surveyed and measured from time to time
- Listen, understand, and document customer or prospect needs and requirements
- Become proficient in CWM Opportunities, Sell proposal application and pre-sales processes
- Maintains expert level of RSI product and service knowledge and their applications
- Assists the Sales representative with technical knowledge pertaining to the products and services offered by the company
- Perform technical presentations that demonstrate how the products and services benefit and meet customer and prospect needs and requirements
- Supports the Sales representative with frequent updates through excellent communication and detailed notes within ConnectWise
- Interpret blueprints, diagrams, submittals, specifications, and schematics
- Follow and support electrical codes, industry best practices and company standards
- Become proficient in recording time efficiently and accurately within the sales cycle
- Job duties other than those detailed above may be assigned for the ordinary conduct of business and may become a permanent element of this job description
- Assist service team with advanced technical knowledge
- Assess the strengths and limitations of current technology stack, as it relates to product offerings
- Assist with the creation of technical best practice guides to serve the service team
- Assist the sales representative(s) by maintaining margin in both product and service to deliver solutions within budget
- Associate degree or 4 years’ experience preferred
- Familiarity with low voltage cabling and video monitoring solutions preferred
K Group provides technology solutions in North America, offering managed IT services, physical security, and IT integration for sectors such as healthcare, education, long-term care, and non-profits. It operates by delivering ongoing IT management, security monitoring, and integration projects, helping clients meet regulatory compliance and recertification through its merged network security and managed technology services. The company differentiates itself with a long track record since 1980 and strategic mergers that combine hands-on managed services with deep network security, emphasizing security, compliance, and customer service. Its goal is to deliver high-value technology solutions with strong security and reliable support, helping organizations adopt modern technology, stay compliant, and protect operations across North America.
Company Size
11-50
Company Stage
N/A
Total Funding
$1.4M
Headquarters
Grand Rapids, Michigan
Founded
1979
Simplify's Take
What believers are saying
- Planned 100-hire expansion in IT and digital development strengthens enterprise technology adoption capabilities.
- Solar investments across 40+ rooftops position K Group for renewable-focused clients in sustainability transition.
- Bundled IT-security-facilities model creates switching costs and cross-sell opportunities with existing customer base.
What critics are saying
- KP Group's 5.9 GW renewable portfolio and 10 GW 2030 target directly undercuts K Group's 47.9 MW solar footprint.
- KPI Green Energy dominates India solar EPC market, attracting healthcare and education clients with scalable renewables.
- Market consolidation by larger renewable players commoditizes solar pricing, eroding K Group's premium managed IT margins.
What makes K Group unique
- Integrated managed IT, physical security, and facility solutions across North America since 1980.
- Specialized divisions serve healthcare, education, long-term care, and non-profit sectors with compliance expertise.
- Security-driven approach combines network administration, SOC services, and building automation in single platform.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Unlimited Paid Time Off
401(k) Company Match
Profit Sharing
Company News
K Group will be hiring around 100 new experts for its IT and digital development over the next few years.
The object of acquiring the Shares of M/s. Clean Max Opus by the Company and other Group Companies is to purchase Solar power under Group Captive mode.
K Group has already invested in solar power by building more than 40 solar power plants on the roofs of its stores and warehouses.